Accomplished End User Computing Manager with over 25 years experience delivering major technology and organisational change projects within the private and public sector. Excellent communication skills with a passion for building trusted, sustainable client relationships in a variety of environments. Extensive experience leading cross-functional teams through all phases of the project life cycle to realise tangible business benefits. Possesses strong Management & stakeholder engagement abilities and has excellent organisational skills.
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Director Of End User ServicesRx GlobalLondon, Gb
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Head Of End User ComputingRx Global Sep 2020 - PresentRichmond, Surrey, GbResponsible for managing the IT services and devices that are used by the end users of the company. The role involves overseeing the design, implementation, maintenance, and support of the end user computing environment, ensuring that it meets the business needs and complies with the security and governance standards. The role also leads a global team of 20 IT professionals, providing them with guidance, coaching, and performance management. -
User Enablement ManagerRx Global Aug 2016 - Sep 2020Richmond, Surrey, Gb
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Technical Support ManagerRx Global 2003 - Aug 2016Richmond, Surrey, GbManaging a technical team of 2nd/3rd line engineers providing both service desk escalation and project resource. Providing a centralised, single point of escalation for desktop services to our Global IT functions
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It Support ManagerSwanbayley Purchasing 2001 - 2003Managed the infrastructure and support desk function for this e-commerce start-up company which developed bespoke integrations between client purchasing systems and a single cloud based Procurement System.
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Helpdesk ManagerImperial College London 1993 - 2001London, Gb
Matt Need Education Details
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University Of PortsmouthGeography
Frequently Asked Questions about Matt Need
What company does Matt Need work for?
Matt Need works for Rx Global
What is Matt Need's role at the current company?
Matt Need's current role is Director of End User Services.
What schools did Matt Need attend?
Matt Need attended University Of Portsmouth.
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