Driven by an enduring passion for furniture design, I have over two decades of experience in Sales Leadership, General Management, Customer Experience and Marketing. My most recent role as Chief Customer Officer at Resero allowed me to leverage past experiences, expand my responsibilities across sales, service, and marketing, and develop innovative strategies, customer value propositions, and global market outreach.My career journey reflects adaptability and versatility, showcasing a profound understanding of customer demands and market dynamics. I specialise in big thinking - exploring and delivering new sales and marketing strategies, resourcing, customer value propositions and delivery across various customer groups and global markets. I have expertise in operational optimisation, effective management of P&L, strategic and visionary planning, and dynamic people leadership. I am calm decision maker - gathering information, listening, and asking questions to make informed decisions.As a leader, I am committed to fostering teamwork, authenticity, and a positive work environment, bringing people together in a cohesive approach. My collaborative leadership style focuses on 3 Cs - Clarity, Competence & Climate. I am a natural mentor and enjoy creating optimal conditions for success, nurturing competence, fostering positivity, and providing unwavering support. My multifaceted background equips me with a unique perspective to navigate complex challenges and drive transformative growth, ultimately contributing to the success of the organisations I serve.