Management consultant with experience in:• Project Management and Governance• Organisational Change and Process Improvement• Risk Management, Audit and Assurance• IT implementations

Engaged to deliver the program of work related to ATCO’s sixth access arrangement (AA6) to the Economic Regulation Authority (ERA) of Western Australia. The initial submission was lodged on schedule in September 2023.Achievements included:• Though only available on a part-time basis due to other commitments, previous experience on the AA5 submission meant the program was tightly managed and delivered on schedule and below budget.• Over 800 supporting documents were provided to the… Show more Engaged to deliver the program of work related to ATCO’s sixth access arrangement (AA6) to the Economic Regulation Authority (ERA) of Western Australia. The initial submission was lodged on schedule in September 2023.Achievements included:• Though only available on a part-time basis due to other commitments, previous experience on the AA5 submission meant the program was tightly managed and delivered on schedule and below budget.• Over 800 supporting documents were provided to the regulator to ensure the best chance of obtaining a favourable regulatory decision.• High praise from the CEO of ATCO Australia who said: “This Access Arrangement represents our most comprehensive effort to date and is a testament to the collective dedication and hard work of everyone involved. You should all take pride in what we have accomplished together.” Show less

Engaged to deliver HSS’ program of work supporting the transition of the Peel Health Campus from private operation by Ramsay Health Care to public operation by the South Metropolitan Health Service of WA Health.Achievements included:• Successfully transitioned the operational hospital on to new ICT infrastructure, hardware and applications; transitioned almost 1,000 staff from Ramsay employment to WA Health employment, including new contracts, onboarding in HR, payroll and rostering… Show more Engaged to deliver HSS’ program of work supporting the transition of the Peel Health Campus from private operation by Ramsay Health Care to public operation by the South Metropolitan Health Service of WA Health.Achievements included:• Successfully transitioned the operational hospital on to new ICT infrastructure, hardware and applications; transitioned almost 1,000 staff from Ramsay employment to WA Health employment, including new contracts, onboarding in HR, payroll and rostering systems; transitioned the hospital on to new procurement contracts and the supply service to central WA Health supply management.• The program was widely recognised as a huge success given the hospital was operational, as opposed to being a ‘new build’, and the program is now being adopted as the model case study for any similar transition activities required, nationwide. Show less

Engaged to deliver the program of work covering the upgrade of PCs to Windows 10 across all Perth metropolitan WA Health sites.Achievements included:• Successfully upgraded just under 14,000 PCs to Windows 10 over a 13-month period, delivering just under $7m of cost savings for the WA Health system from no longer needing to pay for extended Windows 7 support• Onboarded a team of 45 people over two months, in a very tight labour market due to borders being closed. Included the… Show more Engaged to deliver the program of work covering the upgrade of PCs to Windows 10 across all Perth metropolitan WA Health sites.Achievements included:• Successfully upgraded just under 14,000 PCs to Windows 10 over a 13-month period, delivering just under $7m of cost savings for the WA Health system from no longer needing to pay for extended Windows 7 support• Onboarded a team of 45 people over two months, in a very tight labour market due to borders being closed. Included the recruitment of several graduates through liaising with universities and TAFEs, most of whom successfully transitioned to permanent roles within Health when the program was complete• In parallel, stood-up ICT programs to support the addition of bed capacity at four sites across Perth Show less

Engaged to provide experienced project leadership in the final stage of the project, to ensure on time, on budget delivery, despite considerable challenging circumstances.Achievements included:• Successful rollout of the new system to all of PathWest’s locations across WA, replacing multiple legacy solutions, in the middle of the COVID-19 pandemic• Quickly built strong relationships with and managed the expectations of multiple, senior stakeholders, from across the WA health… Show more Engaged to provide experienced project leadership in the final stage of the project, to ensure on time, on budget delivery, despite considerable challenging circumstances.Achievements included:• Successful rollout of the new system to all of PathWest’s locations across WA, replacing multiple legacy solutions, in the middle of the COVID-19 pandemic• Quickly built strong relationships with and managed the expectations of multiple, senior stakeholders, from across the WA health system• Successful transition to interim support arrangements to ensure adequate support for the initial 12 months following go-live Show less

Engaged to deliver the program of work related to ATCO’s fifth access arrangement (AA5) to the Economic Regulation Authority (ERA) of Western Australia. The initial submission was lodged ahead of schedule in August 2018.Achievements included:• Worked closely with the business and ensured operational strategies and planned initiatives were aligned with the ERA’s expectations• Quickly built strong relationships with and managed the expectations of multiple, senior… Show more Engaged to deliver the program of work related to ATCO’s fifth access arrangement (AA5) to the Economic Regulation Authority (ERA) of Western Australia. The initial submission was lodged ahead of schedule in August 2018.Achievements included:• Worked closely with the business and ensured operational strategies and planned initiatives were aligned with the ERA’s expectations• Quickly built strong relationships with and managed the expectations of multiple, senior stakeholders• ATCO Board and Executive approval of the submission parameters, including the forecast expenditure, meeting internal expectations whilst remaining credible and robust from a regulatory benchmark perspective• The program was delivered on schedule and within budget, with a favourable regulatory decision setting the business up for success for the following five-year period Show less

Originally engaged to manage the $25m Regulatory Submission Program (RSP), the objective of which was to submit a credible, defensible and robust Regulatory Submission to the Australian Energy Regulator (AER) for a four-year Regulatory Control Period commencing 1 July 2018, to provide sufficient revenue to recover Western Power’s efficient forward-looking investment and deliver the services required by customers.In line with the organisation’s desire to achieve efficiencies and reduce… Show more Originally engaged to manage the $25m Regulatory Submission Program (RSP), the objective of which was to submit a credible, defensible and robust Regulatory Submission to the Australian Energy Regulator (AER) for a four-year Regulatory Control Period commencing 1 July 2018, to provide sufficient revenue to recover Western Power’s efficient forward-looking investment and deliver the services required by customers.In line with the organisation’s desire to achieve efficiencies and reduce costs, asked to manage the $59m Electricity Market Review Transition (EMRT) Program in parallel. The objective was to adopt the national regime rules determined by the government’s Electricity Market Review (EMR) by 1 July 2018, including changes to connections and access arrangements, the move to a contestable market for services, including metering, and the transition of the electricity System Management function from Western Power to the Australian Energy Market Operator.Achievements included:• Led a combined program management team of approximately 80 people (internal, contractor and consultant resources) to deliver the two programs of work• Worked closely with the business and ensured operational strategies and planned transformational initiatives were aligned with the AER’s expectations of benchmark performance• Quickly built strong relationships with and managed the expectations of multiple, senior stakeholders, including the CEO (sponsor for RSP) and Executive Manager for Asset Management (sponsor for EMRT), as well as the Western Power Executive and Board• The programs were on schedule and within budget as at November 2016 when legislation enabling Western Power’s change in regulator (from the state-based Economic Regulation Authority to the AER) did not pass the WA parliament• Proactively spearheaded early work to re-baseline both programs of work (re-setting obejctives, scope, schedule and budget) as a result of the legislation not passing Show less

Engaged on a part-time basis to improve SCC’s risk management capabilities through the implementation of a risk management framework. Considering the organisation’s capacity for additional work, capacity for change and current risk management maturity, agreed with Executive that a slow and steady approach be adopted. Key success factor: the resulting risk management framework (and associated components) be fit for purpose, appropriate to the nature and size of SCC and be able to grow in line… Show more Engaged on a part-time basis to improve SCC’s risk management capabilities through the implementation of a risk management framework. Considering the organisation’s capacity for additional work, capacity for change and current risk management maturity, agreed with Executive that a slow and steady approach be adopted. Key success factor: the resulting risk management framework (and associated components) be fit for purpose, appropriate to the nature and size of SCC and be able to grow in line with the organisation.Achievements included:• Established and Chaired the SCC Risk Review Committee (RRC), comprised of senior managers from each business unit, with accountability for monitoring operational risks• Developed and obtained Executive and Board approval for a new risk management policy, process and accompanying risk rating toolset• Created a risk register for each business unit and captured initial risk and control information, as well as ‘top 10’ risk maps (enterprise level) for operational, strategic and financial risks• Created an Enterprise Risk Report and presented this to the Board Corporate Governance Committee and Board of Directors, on behalf of Executive. Feedback extremely positive; Board comfortable that there’s alignment between their view and Executive’s view of the key risks facing the organisation and that the right corrective actions are in place to mitigate• Managed the end-to-end process to procure a corporate risk management system (RMS) to facilitate ongoing risk management at all levels within SCC• Managed the RMS implementation and migration from legacy systems Show less

Successfully delivered a number of critical projects and initiatives, including:• “Online” project - consolidated existing and new online solutions into a common platform, resulting in greater collaboration across key business areas and more cost-effective, efficient delivery.• Strategic projects portfolio for the Grain Operations business - developing business cases for a number of commercially-sensitive business development projects working closely with senior management and… Show more Successfully delivered a number of critical projects and initiatives, including:• “Online” project - consolidated existing and new online solutions into a common platform, resulting in greater collaboration across key business areas and more cost-effective, efficient delivery.• Strategic projects portfolio for the Grain Operations business - developing business cases for a number of commercially-sensitive business development projects working closely with senior management and Executive.• Eka Mainline Transition (EMT) and Eka Consolidation projects, successors to the Future State program, which saw CBH’s Marketing & Trading (M&T) division move to a new trading and position management solution (Eka). EMT involved assessing the suitability of CBH transitioning from a bespoke version of Eka to the vendor’s COTS product.• “Contract Management System (CMS)” project, which implemented a new system to manage all contracts through the full lifecycle, and to facilitate electronic tendering. Show less

Direct report to the CEO and member of the senior management team, leading 60+ people across several support functions critical to both Plan B’s trustee and wealth management businesses. Accountabilities included:• Planning and formulating IS (IT) policy & strategy to meet the current & future needs of the business, covering both infrastructure & software development• Developing, recommending & implementing systems & processes to ensure compliance with relevant laws & codes of… Show more Direct report to the CEO and member of the senior management team, leading 60+ people across several support functions critical to both Plan B’s trustee and wealth management businesses. Accountabilities included:• Planning and formulating IS (IT) policy & strategy to meet the current & future needs of the business, covering both infrastructure & software development• Developing, recommending & implementing systems & processes to ensure compliance with relevant laws & codes of practice throughout the organisation• Directing the delivery of large-scale transformation programs and projects across the organisation through a strategic focus on process engineering, technology and people engagement• Developing and coordinating the implementation of risk management strategies, programs and projects to identify and minimise all forms of risk• Relationships with key regulators, Trustee board and Group Audit & Risk Management Committee• Ensuring timely and quality administration of all superannuation funds, managed investment schemes, margin lending, estates and native title trusts• Liaising with Advice, Investment and Product divisions, to develop appropriate support strategies, including helpdesk support and facilities and building managementAchievements included:• Reviewed operating model and expenses: immediate 5% reduction in headcount plus other opex savings• Changed the culture within the business: from entitlement, to accountability; from resistance to change to being open to alternatives and seeing change as an opportunity and positive driving force• Successful completion of APRA prudential reviews focussed on Market and Investment Risk and Operational and IT Risk, with very favourable responses from APRA• Established a group shared services model between the front and back offices of the business, resulting in stream-lined and standardised processes, group-wide monitoring and reporting and significantly increased engagement levels across the divisions Show less

Responsible for leading the development, management and delivery of an appropriate projectportfolio, which enabled the BT Advice business to achieve its strategic objectives. Led a team of 30 people including a mix of contract and permanent resources, responsible for project delivery, change management and other improvement initiatives.

Successfully delivered the $9 million end-to-end program of risk and compliance projectsrelated to the merger of the Westpac and St. George wealth management businesses.Other roles held:- Head of Risk Advisory- Senior Manager, Operational Risk, Strategy & Consolidation

Consulting engagements for various clients in London and Sydney, including project risk management/assurance, specialist security consultancy, internal and external audit, corporate crisis planning, payment card industry data security, process improvement and outsourcing.

Consulting engagements for various clients including reviews of PMOs, reengineering development lifecycles, changes to departmental organisation structure, governance structures, business and product strategies, operational strategy, including consideration of both business and IT issues, understanding highly complex and dated systems infrastructures used by diverse stakeholders, corporate security reviews and reviews of strategic planning and contingency planning adequacy.

Consulting engagements for various clients including implementation of SCADA systems, client/server office networks and Y2K readiness reviews.