Versatile technology leader with a passion for leading technology teams, delivering superior solutions critical to the success of the company. Highly skilled in strategic planning, application development, enterprise architecture, systems integration, process improvement, team building, vendor relations, and project management. Excel at coaching, mentoring, and teaching company vision and values.LEADERSHIP, TEAM BUILDING AND MENTORSHIPAssumed leadership of talented team lacking direction and motivation. Defined roles, responsibilities, and priorities to support high-profile customers dissatisfied with the service being provided. Met with team members individually to provide mentoring/coaching. Successfully retained customers worth more than $2 million/year.ENTERPRISE ARCHITECTUREEnterprise Architecture team previously focused on white papers providing minimal guidance for development and infrastructure teams. Garnered success through implementation of TOGAF, creating a 5-year technology plan, and tripling team size. Led infrastructure and 17 SCRUM teams while supporting BC/DR across company.PROCESS AND PERFORMANCE IMPROVEMENTMultiple organizations using outdated waterfall SDLC struggling with unpredictable and chaotic results. Successfully introduced Agile/SCRUM methodologies, including training and reorganization into multiple SCRUM teams. Experienced 3x performance improvements while focusing on the most important stories for business.GOVERNANCE, COMPLIANCE, AND SECURITYSales of company’s core product relied heavily on compliance to various industry regulations for data privacy and protection. Led infrastructure initiative to ensure all policies, procedures, and systems complied with standards. Achieved ISO 27001 and GDPR certification and completed the assessment for FedRAMP compliance.