Matthew Olsefsky Email & Phone Number

Los Angeles, California, United States

Ranked #4 globally within company for highest net profitable cafes for Q4 2022

Los Angeles, California, United States

Burbank, California

Northridge, California

Santa Monica, California

• Deliver a world-class customer experience designed to build customer loyalty• Motivate and coach team members and managers to achieve store goals• Maintain positive relationships with third-party vendors and maker partners• Maintain excellence in day-to-day operations• Establish and maintain strong relationships with leaders and corporate partners• Ensure the highest level of customer service• Manage store P&L within budget and maximize profitability• Ensure store policies and procedures are in place and being followed• Coordinate with marketing and partnerships teams to establish performance trends• Assist partnerships team with product performance and customer feedback analysis• Network within the community to create brand awareness and interest•Plan monthly social and partner events with support of corporate marketing team

Northridge, California

As Inventory / Merchandising Supervisor I was responsible for all aspects of product inventory and store merchandising at an individual store level. This included: shipping/receiving functions, warehouse organization, integrity of physical product (stock counts), accuracy and integrity of inventory documentation, store planograms and signage, pricing accuracy, and clearance / open box maintenance.I lead and mentored my team on adherence to the Department Execution Model related to inventory / merchandising process, procedure, and strategy. I consistently demonstrated responsibility for the general store look and feel that includes: interior, exterior, planograms, pricing, ad-set, down-stocking, and store functionality and averaged a score of 90+% for the Store Environment Audit in 2016.I upheld the adherence to physical asset protection process to foster a foundationally strong shrink culture throughout the store; maintaining a shrink score of less than 50% and contributed to $35 million annual revenue in 2016. I assisted the Manager in hiring selection, performance management, and disciplinary actions.I successfully prepared and conducted team meetings, trainings and other special events to communicate clear goals to team.

Northridge, California