Alex Mattos
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Alex Mattos Email & Phone Number

Excellence in Customer Service | BPO Quality | Trust & Safety | Customer Experience | Data Analysis | Management Reporting | Tourism | Corporate Consultant | Travels | Travel Agency | SABRE | E-Latam | E GOL at Paytrack
Location: São Paulo, São Paulo, Brazil 10 work roles 2 schools
1 work email found @tiktok.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@tiktok.com
LinkedIn Profile matched
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Current company
Role
Excellence in Customer Service | BPO Quality | Trust & Safety | Customer Experience | Data Analysis | Management Reporting | Tourism | Corporate Consultant | Travels | Travel Agency | SABRE | E-Latam | E GOL
Location
São Paulo, São Paulo, Brazil
Company size

Who is Alex Mattos? Overview

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Quick answer

Alex Mattos is listed as Excellence in Customer Service | BPO Quality | Trust & Safety | Customer Experience | Data Analysis | Management Reporting | Tourism | Corporate Consultant | Travels | Travel Agency | SABRE | E-Latam | E GOL at Paytrack, a company with 43 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at tiktok.com and a matched LinkedIn profile for Alex Mattos.

Alex Mattos previously worked as Consultor de viagens at Paytrack and Partner Quality Analysis at Tiktok. Alex Mattos holds Gestão Estratégica De Marketing from Hsm University.

Company email context

Email format at Paytrack

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{first}.{last}@tiktok.com
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AeroLeads found 1 current-domain work email signal for Alex Mattos. Compare company email patterns before reaching out.

Profile bio

About Alex Mattos

With over 10 years of professional experience dedicated to Customer Service and Experience in both B2B and B2C segments, within the Tourism sector, as well as in Data Analysis and Content Moderation in a Social Media specialized company.I have expertise in creating and analyzing management reports and key performance indicators (KPIs), excelling in identifying opportunities for process improvement and partner performance. My management approach in the moderation area is guided by excellence in quality.With a strong commitment to ethics and teamwork, I stand out for my initiative and focus on the continuous evolution of both the company and the customer experience.

Listed skills include Business Travel, Turismo, Tourism, Hotelaria, and 2 others.

Current workplace

Alex Mattos's current company

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Paytrack
Paytrack
Excellence in Customer Service | BPO Quality | Trust & Safety | Customer Experience | Data Analysis | Management Reporting | Tourism | Corporate Consultant | Travels | Travel Agency | SABRE | E-Latam | E GOL
blumenau, santa catarina, brazil
Website
Employees
43
AeroLeads page
10 roles

Alex Mattos work experience

A career timeline built from the work history available for this profile.

Consultor De Viagens

Current

São Paulo, Brasil

Apr 2024 - Present

Partner Quality Analysis

São Paulo, Brasil

Gestão de pessoas e métricas de qualidade em BPO (Business ProcessOutsourcing)Reuniões de alinhamento, calibrações, treinamentosRelatórios gerenciais, processos, análise de desempenho, visão analíticae detalhada para análise de dados e KPIs operacionais.Criar e executar planos de ação visando a melhoria da qualidade naoperaçãoImplementação de PQA (Partner.

Jul 2022 - Mar 2024

Quality Analyst

São Paulo, Brasil

Auditoria dos videos passados por moderadores de conteúdo, shadowing sessions, cumprimento de prazos;

Jan 2022 - Jul 2022

Content Moderator

São Paulo, Brasil

Moderação de videos curtos de acordo com politicas internas. Cumprimento de metas diarias e KPIs.

Apr 2021 - Jan 2022

Vip Travel Consultant Sr

São Paulo, São Paulo, Brazil

Atendimento à Diretoria e Presidência, dando total suporte desde o primeiro contato ao pós-venda. Venda de serviços relacionados à viagem, mantendo contato B2B com fornecedores e parceiros, incluindo companhias aéreas e hotéis. Emissão e modificações de passagens aéreas e terrestres. Responsável por viagens do Country Manager da empresa.

Oct 2018 - Apr 2021

Bilingual Consultant Pl

São Paulo Area, Brazil

Estação de trabalho dentro do cliente dando total suporte pessoalmente, chat, e-mail e telefone com todos os trâmites das viagens a negócios.

Feb 2016 - Jul 2018

Corporate Travel Consultant - Pl

Atendimento ao cliente, reservas nacionais e internacionais, remarcações e terrestre (hotéis)

Feb 2015 - Feb 2016

Corporate Travel Consultant Jr

Atendimento ao cliente, reservas nacionais, remarcações e terrestre (hotéis)

Mar 2014 - Feb 2015

Administrative Assistant

São Paulo, Brasil

Rotinas administrativas, planilhas e relatórios mensais.

Jul 2009 - Mar 2014

Administrative Assistant

São Paulo, Brasil

Estágio. Triagem dos e-mails do departamento e reservas terrestres.

Apr 2008 - Mar 2009
Team & coworkers

Colleagues at Paytrack

Other employees you can reach at paytrack.com.br. View company contacts for 43 employees →

2 education records

Alex Mattos education

FAQ

Frequently asked questions about Alex Mattos

Quick answers generated from the profile data available on this page.

What company does Alex Mattos work for?

Alex Mattos works for Paytrack.

What is Alex Mattos's role at Paytrack?

Alex Mattos is listed as Excellence in Customer Service | BPO Quality | Trust & Safety | Customer Experience | Data Analysis | Management Reporting | Tourism | Corporate Consultant | Travels | Travel Agency | SABRE | E-Latam | E GOL at Paytrack.

What is Alex Mattos's email address?

AeroLeads has found 1 work email signal at @tiktok.com for Alex Mattos at Paytrack.

Where is Alex Mattos based?

Alex Mattos is based in São Paulo, São Paulo, Brazil while working with Paytrack.

What companies has Alex Mattos worked for?

Alex Mattos has worked for Paytrack, Tiktok, Bcd Travel, Avipam Turismo E Tecnologia, and Kontik Viagens.

Who are Alex Mattos's colleagues at Paytrack?

Alex Mattos's colleagues at Paytrack include Catarina Almendros, Samuel Mendes, Heloisa Apolinário, Adriano Cruz, and Igor Ramon Kovalski.

How can I contact Alex Mattos?

You can use AeroLeads to view verified contact signals for Alex Mattos at Paytrack, including work email, phone, and LinkedIn data when available.

What schools did Alex Mattos attend?

Alex Mattos holds Gestão Estratégica De Marketing from Hsm University.

What skills is Alex Mattos known for?

Alex Mattos is listed with skills including Business Travel, Turismo, Tourism, Hotelaria, Airlines, and Atendimento Ao Cliente.

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