Matt Penney Email & Phone Number

United Kingdom

Australia

Proudly representing Prime BPM as the regional point of contact for Europe. I work with continuous improvement and operational excellence professionals to provide tools, educations and process mapping as a service. We support companies around the globe with a complete, end to end solutions that fascilitate mapping, analysis, improvement and collaboration for sustainable, contimuous improvement.

South Africa

Leading up to the Deal: Targeted industry specific hunting to find clients/industries that have a higher probable chance of needing our most lucrative services and solutionsUtilizing modern CRM's for efficient marketingConducting first contact and initial meetingsEducating the client on what is currently possible with modern technology and the resulting value our partnership will add to their business. Understanding the clients entire business, recording it in a logical,… Show more Leading up to the Deal: Targeted industry specific hunting to find clients/industries that have a higher probable chance of needing our most lucrative services and solutionsUtilizing modern CRM's for efficient marketingConducting first contact and initial meetingsEducating the client on what is currently possible with modern technology and the resulting value our partnership will add to their business. Understanding the clients entire business, recording it in a logical, structured manner, then taking it to my development teams (I.e. removing the frustration of clients not knowing exactly what they want or need from my development team) and then delivering personalized proposals that offer direct solutions to their unique challenges.Once a new client has signed up with us: It is my responsibility to ensure clients are informed and satisfied during the course of development. Conducting regular team meetings with Creation Labs internal teams and clients to ensure that all objectives are completed within project parameters.Ensuring that after contracts and scope documentation are signed, that Creation Labs produces results inline with Client expectations while at the same time ensuring that Clients are reigned in when trying to ask developers for out of scope development. On-boarding, writing of manuals and training of clients. Ongoing: Maintaining a great report with clients and taking the time to bring any applicable technological developments to their attention. Constantly keeping an eye open for technology we can utilize, create or replace with an aim of furthering efficiency and quality of life for my clients. Keeping updated on client developments with regards to operations or technologies that could be integrated into, or enhance our existing product offerings with them. Constantly monitoring support and contact requests from Clients to the development and support teams to ensure service levels remain at an optimum. Show less

Newlands, Cape Town

We provide cutting edge retail systems to a broad variety of Clientele. From single branch SME's right up to national corporate companies we provide tried and tested solutions with a great degree of flexibility. We have an in-house development team that can cater for individual needs and we constantly strive to be on the forefront of international trends. Give us a call today to find out how you can increase your profits through our consumer orientated solutions.

Sales and Marketing. Procedures DevelopmentBranding

Generation of new business in the Office Automation field. Cold Calling, Account Management, Maintaining a good knowlege of latest tech and capabilities of everything related to printing and document management in the modern office.Constructing systems for the SMB to Corporate Clientelle over rental periods and outright purchases.

Matric

Matric, English, Math, Afrikaans, Science, Art And Technical Drawing

Activities and Societies: Swimming Waterpolo Provincial Sailing