Matt Poppen Email & Phone Number

Saint Paul, Mn, Us

Eden Prairie, Mn

> Responsible for bringing on non-buying customers by finding solutions to increase monthly hearing aid fittings while keeping patient satisfaction a top priority.> Collaborated with outside reps to setup office trainings with continued follow up that ensured satisfaction from our customers and their patients.> Consistently surpass yearly budget goals through prospecting and relationship building.

Greater Minneapolis-St. Paul Area

> Exceeded daily call volume requirements which led to an average of over 9 new accounts per month.> Increased monthly revenue by upselling current buyers with promotions and bringing on new business.> Managed 350 plus accounts in over 8 states through prospecting, placing orders, follow ups, and resolving battery related issues.

Blaine, Minnesota

> Persuaded prospective business owners to receive coverage from our agency by marketing our vast selection of policies and prices.> Followed up with new and existing customers to ensure we met or exceeded their expectations through superior customer service.>Continuously adding prospects to our system by cold calling and dropping into business that fit our target market.

Greater Minneapolis-St. Paul Area

> Encouraged athletes to participate in the games through phone calls and email, while also helping them solve their registration questions.> Organized and promoted presentations at various venues throughout the Twin Cities to recruit volunteers and interns.> Created corporate manuals for our perspective sponsors to increase their knowledge on the National Senior Games and encourage a partnership. >Assisted Venue Coordinators during the two-week event to ensure the 10,000 athletes from around the United States had a positive experience.

Eden Prairie, Minnesota

> Corresponded with clients regarding warranty status while simultaneously contributing to sales division by promoting future business.> Utilized communication and problem-solving skills to proactively resolve customer complaints regarding Starkey’s return policy. > Provided superior customer service by being knowledgeable about Starkey procedures and policies.

> Developed and maintained youth basketball website that further connected the league by allowing teams to create and post team information.> Assisted in organizing a youth basketball "Toys for Tots Jamboree." Responsibilities included: hiring experienced referees, adding tournament teams, and overseeing concession operations.

St. Cloud, Minnesota

Eden Prairie, Minnesota

> Assisted with daily functions such as project planning, organizing company cards, and keeping client information updated.> Prepared and organized client information to be efficiently updated periodically to ensure customer satisfaction.> Increased my knowledge and proficiency in Microsoft Excel by utilizing the program to aid in project development.

Bachelor'S Degree, Sports Management

Activities and Societies: Uchoose

General Studies

Activities and Societies: D.E.C.A.