Matt Portner Email and Phone Number
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Proven history of growth, acceleration, and optimization in SaaS ARR/MRR models. Adept at building, developing and leading high performing teams and partnerships.My passion is building and scaling SaaS IoT companies, partnerships, and teams through measurable outcomes. Strategic vision, standardization and automation, and a best in class client experience to fuel explosive growth in recurring revenue and total contract value.Creative solutions to complex business challenges from a diverse leadership background across multiple disciplines, geos, and industries. Partnership-Product-Sales Value and Outcomes exponentially greater than the sum of their parts!Well rounded strong experience: 6 Firms - 5 positive exits • Fleetmatics - Verizon acquisition - $2.5B • Fleetmatics - IPO NYSE• SageQuest - Fleetmatics acquisition• TMW - Trimble acquisition, 3PL Platform launch and spinoff• MFN Financial - Reorg and sale to CPS (Consumer Portfolio Svcs)• Platinum turnaround & exit
Tranztec
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Chief Customer OfficerTranztec Jul 2024 - PresentPerrysburg, Ohio, UsTranztec offers unparalleled transportation and supply chain expertise and the only true SaaS platform connecting TMS, Telematics and other transportation services with hundreds of pre-built integrations. We seamlessly enable supply chain connectivity, workflow automation, data analytics, and breakthrough logistics management software to bring visibility, efficiency, revenue, and growth to your business!
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Executive Advisor And MentorJumpstart Inc. 2020 - PresentCleveland, Oh, UsSupporting the next generation of great business leaders is the key to a vibrant and sustainable NEO economy!https://www.jumpstartinc.org/startups/services/mentoring/ -
Svp - Product Management And Strategic PartnershipsAscend Mar 2023 - Jun 2024Cleveland, Ohio, UsBuild partnership program offering, product feature set and roadmap, and strategic alliances to foster growth, innovation, and collaborative value through Ecosystem Led Growth (ELG).• Drive lead flow, revenue, innovation, and differentiation through value-added strategic partnerships• Manage client-partner focused roadmap and GTM: products, features, integrations, priorities, and initiatives.• Improve lead conversion and throughput while increasing ARR and associated margins• Build partnership framework and processes to establish and manage business alliances• Identify, recruit, and establish new integration and business partners -
Vice President, Customer Success And Strategic PartnershipsLytx, Inc. Jul 2020 - Jun 2022San Diego, Ca, Us• Achieved 140% of Enterprise CS targets• NPS of 51, CSAT 4.5/5, Churn <2% (Covid adjusted)• Typical 30-40% ROI for Enterprise clients in 6-12 months• Forecasting and P&L responsibility covering 6 key cost centers• Successful migration of 300K+ subscriptions to new SaaS platform• Manage entire enterprise client lifecycle experience and engagement – Pilot to Renewal/Upgrade -
Vp Customer Success And Product ManagementNauto Apr 2018 - Apr 2020Palo Alto, California, UsAI-powered Fleet Safety and Autonomous DrivingBuild, Scale, and Lead all customer success, client operations and sales enablement activities• 500%+ Subscription growth in <24mos – pilot wins, deployment/onboarding, support and success• CSAT/NPS - launch & maintain 9/10 services team CSAT & 22pt NPS improvement (3mo avg of 31)• Churn <1% accounts, <2% subscriptions• 50% avg reduction in risky behavior leading to 30% reduction in claims losses across customer base• Manage customer experience and journey across entire lifecycle - Presale to Renewal• Onboarding & Adoption, Analytics, Product UX, Business Intelligence, and Technical Support• Leverage VoC to drive impactful product enhancements and roadmap -
Director, Enterprise Customer Success And Sales EnablementVerizon Connect Nov 2016 - Apr 2018Atlanta, Ga, UsFormerly Fleetmatics (FLTX); acquired by Verizon November 2016Led global team across multiple platforms, geos, and functions - strategic initiatives, GTM, customer success, onboarding, solutions engineering and architecture, data analytics• 25% Growth, <10% Annual Churn with Positive Net Churn• 50% increase in productivity, 15% increase in penetration, earlier client implementation/engagement• Drive Customer Success, Onboarding, Adoption, User Experience (UX), and Business Integration• Launched full feature LMS offering - quadrupled usage (registration/completion) in 6 months -
Vp Global Strategic Accounts And PartnersFleetmatics - A Verizon Company: Ipo Oct 2012 (Fltx); Verizon Acquisition Nov 2016 Jun 2012 - Nov 2016Rolling Meadows, Il, UsFleetmatics - IPO Oct 2012 - FLTXGlobal team of 40, two key product lines, 3 continents• 150,000+ subscribers won through pilots/demos, consultative sales and service• 95% CSAT (9.5 / 10); 18pt NPS Increase to running monthly average of 25-29• 40% growth and diversification of enterprise account base • VoC product enhancements and UX initiatives for strategic accounts -
Director, Strategic AccountsFleetmatics - A Verizon Company: Ipo Oct 2012 (Fltx); Verizon Acquisition Nov 2016 Jun 2008 - Jun 2012Rolling Meadows, Il, UsSageQuest/Fleetmatics merger Aug 2010• Build and lead strategic account team, offering, and clients for high growth SaaS technology startup• Managed GPS hardware and software implementation projects for enterprise level clients • Expanded role to include all account services, new product offerings, and sales engineering
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Director, Implementation (Product And Project Management)Tmw Systems (Trimble - Trmb) Jan 2006 - Jun 2008Mayfield Heights, Oh, UsLeading transportation and logistics enterprise software provider; employing 600; revenue $100M+; 95% retention; client base 3000+• 35% increase in billable time; 30% decrease in project queue time; 50% reduction in queue volume• $300,000 average project budgetary and P/L responsibility• Responsible for development and UX of innovative 3PL product offering for brokerage market • 60% expansion of 3PL product offering in 2 years after launch
Matt Portner Skills
Matt Portner Education Details
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The Ohio State University Fisher College Of BusinessManagement And Operations -
David N. Myers UniversityBusiness Administration And Entrepreneurship
Frequently Asked Questions about Matt Portner
What company does Matt Portner work for?
Matt Portner works for Tranztec
What is Matt Portner's role at the current company?
Matt Portner's current role is 🟦 Executive Leadership | Explosive Growth | Strategic Partnerships | Product Management | Customer Success | Value-Based SaaS Selling.
What is Matt Portner's email address?
Matt Portner's email address is mp****@****ytx.com
What is Matt Portner's direct phone number?
Matt Portner's direct phone number is +177325*****
What schools did Matt Portner attend?
Matt Portner attended The Ohio State University Fisher College Of Business, David N. Myers University.
What are some of Matt Portner's interests?
Matt Portner has interest in Children, Politics, Education, Human Rights, Animal Welfare, Health.
What skills is Matt Portner known for?
Matt Portner has skills like Saas, Management, Process Improvement, Account Management, Product Management, Enterprise Software, Business Development, Sales, Training, Contract Negotiation, Team Building, Salesforce.com.
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