QA Engineer responsible for introducing a scalable testing solution to cover web and mobile versions of their microlearning apps as well as helping to refine certain workflows with regards to quality assurance and product ownership.• Implementing an effective manual testing process.• Being a key part of the release process.• Writing test cases to ensure maximum product coverage as well as maintaining related test suites.• Evaluating and implementing tools to streamline testing processes and improve overall efficiency.• Mobile and web based app testing.Tooling included Jira, Qase, Browserstack, Chrome Dev Tools & Figma.

Establishing a successful QA process for a number of food related products developed for HungerRush - a US based company delivering a range of integrated solutions such as website creation, online order tracking, kiosks and point-of-sale systems.• Developing effective test strategies and plans to cover POS hand-held devices, mobile devices and desktop systems.• Unpacking business requirements to provide clear user journeys for test case scripting.• Conducting manual testing for a variety of desktop, mobile and POS devices.• Close collaboration with product owners, developers and designers.Tooling included Jira, Azure DevOps, Zephyr, Charles Proxy, Chrome Dev Tools & Nord VPN.

QA Engineer responsible for the mobile integration of MCi MyTrack - an application that enables real-time tracking of labor-related job costs, equipment and materials. • Implementing an effective mobile manual testing process.• Defining scope of testing to ensure comprehensive coverage of all app features. • Creating, managing and running test frameworks within Azure DevOps.• Scripting test cases and conducting manual mobile integration and end-to-end testing.• Accessibility testing as per WCAG guidelines.

Key member of the AdTech SME team tasked with re-platforming and server-side ad insertion (SSAI) for Discovery streaming content worldwide. • Close collaboration with solution architect and other teams to design test cases and meaningful documentation.• Managing remote testers for regression runs and assisting with testing when needed.• Prioritizing and tracking complex issues, reporting bugs and creating defect reports.• Generating documentation including setup / installation guides, administrative reports and timekeeping logs.Tooling included Jira, TestRail, Charles Proxy, Postman, Tizen Studio, Splunk, Events Audit Tool and multiple VPNs.

Member of the Player Team responsible for integration of the Bitmovin media player. Additionally helping the Android team perform mobile testing (during Olympics) and Web Team regression runs. • Developing and scripting test cases.• Conducting integration, regression and acceptance testing.• Analyzing technical specifications and creating meaningful documentation.• Identifying, tracking and reporting defects.• Participating in daily ceremonies.Tooling included Jira, Zephyr, Testrail, Charles Proxy, Splunk, Events Audit Tool, Chrome Dev Tools and Confluence.

Oh So Coy is a record label specializing in digital and physical music releases from a network of worldwide recording artists.• Project management, strategic planning and prioritization of releases.• Creation of company website - www.ohsocoy.com• Brand identity, artwork, design and social media management across all platforms.• Financial reporting, royalty statements, legal contracts and general admin.

The Chartered Institute of Personnel and Development is the UK professional association forhuman resource management professionals.• Testing/upkeep of website and member web accounts.• Troubleshooting and problem solving technical issues from internal staff and members.• Working on various CRM programs both internal and commerical.

Performed testing for various companies and market research groups. This involved testing different software applications and mobile devices to identify any defects, bugs or other issues that may affect the end user experience.