Matt Reeves Email & Phone Number

United States

Mclean, Va, Us

• Frame and refine the strategy for market planning, technical development, and integration of a customer marketing platform that provides customer loyalty, referral marketing, and user-generated content solutions• Direct the development of robust, scalable solutions to support leading brands and retailers in solving the challenges of acquisition, retention, and conversion while promoting engagement and driving results

Walldorf, Bw, De

• Defined the go-to-market strategy for multiple products within the global CX organization that is focused on building enterprise software to manage business operations, e-commerce, marketing, and customer relations• Managed all aspects of the development lifecycle and go-to-market strategy for the SAP Marketing Cloud and SAP Loyalty Marketing products, including integrations into several separate SAP systems• Consistently ranked as a top performer in the structured review processes with both management and peers, including designation as a “Catalyst” and “Top Talent” for performance in top 1% of SAP worldwide• Collaborated with the sales and solution engineering organizations to gain strategic accounts and ensure successful deployment and go-live, assisting more than 20 strategic customers from acquisition to go-live that resulted in millions of dollars in revenue and referenceable customers• Provided field and sales enablement, post-implementation support, and 200% growth of SAP’s SI and technology partner ecosystem for the CX organization

Walldorf, Bw, De

•. Led teams of 40+ professionals in the HANA In-Memory development organization while managing portfolio planning, gathering requirements, and defining the development strategy for SAP’s new flagship architecture • Served as the executive sponsor between customers/partners and internal development teams, overseeing requirements gathering/prioritization, escalation management, board-level communication, and contract/renewal negotiations • Secured a co-innovation partner, Colgate Palmolive, for the Trade Promotion Management (TPM) application used by retailers to perform planning, budgeting, funds management, and execution of trade promotions

Walldorf, Bw, De

• Led the integration of acquired global Visiprise development and quality assurance organizations into the SAP product development organization, partnering with colleagues throughout SAP, including solution management, product development, and customer support, to integrate Visiprise product teams into SAP • Provided direction in the integration of acquired companies into the SAP development organization, including performing technical/financial due diligence, developing business plans, and onboarding acquired assets• Successfully integrated nine strategic acquisitions into the SAP product development organization, including the largest acquisition in SAP history at that time

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• Established and communicated the corporate strategy for quality within the organization while setting goals, defining and auditing processes, and recommending organizational changes to achieve targets• Fostered a culture conducive to continuous quality improvement and implemented systems and/or processes to nurture quality excellence• Developed end-to-end execution processes across the organization with a primary focus on Solution/Product Management, Product Development, Professional Services, and Customer Support• Led global organizations to deliver on customer commitments and quality goals while transforming the culture from reactive to proactive• Led initiatives to construct offshore development centers across Eastern Europe to facilitate the increased capacity of the development and testing organizations while increasing the quality/accuracy of deliverables

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