Matt Restucci Email & Phone Number

Tucson, AZ, US

Washington, District Of Columbia, US

Acting in an executive advisory role while leveraging my deep expertise in CX and GTM strategy and positioning. VOX provides direct access to buyer preferences, enabling a more precise connection with the market and driving better engagement, stronger relationships, and higher and more predictable ARR growth.

New York, NY, US

Leadership responsibility for customer support, Trade sales and Consumer sales while serving as the chief customer advocate for the organization. Focus was delivering a best-in-class experience for our customers and sellers while developing and implementing the strategy for all the support and sales teams that interact with them on a daily basis.

Chicago, Illinois, US

Responsible for the comprehensive customer journey and experience; both clients and experts. Full management oversight and ongoing optimization for Freelancer operations, onboarding and all our Sales and Customer Success training and enablement.

Chicago, IL, US

Responsible for the development and execution of an improved customer and merchant experience through engagement strategies and treatments, revenue generation programs and upsell and cross-sell initiatives across the global services organization.

Chicago, IL, US

Head of all customer engagement and growth initiatives for the Global Services organization, serving on an international level for all 15 countries that Groupon operates.

New York, NY, US

Responsible for sales strategy and operational execution for new business development and client success to drive significant customer value and growth from both new and existing customers across The Americas.

New York, NY, US

Senior executive responsible for all customer success functions for the world’s leading professional network and talent platform uniquely designed for the service industries.Responsible for driving customer success outcomes, optimizing client lifecycle management and leading world class customer success and sales, account management and marketing.

Hamilton Township, New Jersey, US

Full executive leadership and P&L management responsibility for the Inside Sales and Customer Care organizations to achieve revenue, growth, customer acquisition and retention targets. Responsible for developing the strategy, providing direction and leading the execution of all B-to-B sales and retention activities (including phone, email and e-commerce.

Holmdel, New Jersey, US

New York, NY, US

Managed all of the member services support functions for the low-cost ISP's (Netscape, Wal-Mart Connect and CompuServe) in the final months of my employment. Prior to that promotion, I was responsible for all strategy, planning and budgeting of the Sign Up by Phone channel for America Online. I had also served as an Operational Vendor Manager for the AOL.

LTD was the first fully integrated direct marketing company in the world to receive ISO9002 certification of its quality processes.Teleservices, Customer Research and Fulfillment Agency headquartered in Tucson, AZ.I was responsible for the overall management of the Tucson facility operations as well as business development for acquiring new clients.

Mahwah, New Jersey, US