Matt Restucci work email
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Results-driven sales, customer experience and operations executive with years of acquisition, customer relationship marketing and customer service experience. A hands-on professional with extensive knowledge in strategic planning, talent development, operational execution and revenue generation optimization. 8 years+ experience in managing teams remotely both domestic and international.Specialties: Strategic planning and implementation, sales methodology design, demand generation, data-driven process management, sales and marketing alignment, technology assimilation and adoption, buyer journey mapping.
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Agency Development ManagerColonial LifeTucson, Az, Us
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Head Of Client SolutionsJ6 Labs Jun 2024 - PresentWashington, District Of Columbia, Us
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Strategic AdvisorVox Wins Jun 2024 - PresentActing in an executive advisory role while leveraging my deep expertise in CX and GTM strategy and positioning. VOX provides direct access to buyer preferences, enabling a more precise connection with the market and driving better engagement, stronger relationships, and higher and more predictable ARR growth. -
Vp Of Customer1Stdibs Nov 2021 - Jul 2023New York, Ny, UsLeadership responsibility for customer support, Trade sales and Consumer sales while serving as the chief customer advocate for the organization. Focus was delivering a best-in-class experience for our customers and sellers while developing and implementing the strategy for all the support and sales teams that interact with them on a daily basis. -
Vp, Customer SuccessParo.Io Aug 2020 - Oct 2021Chicago, Illinois, UsResponsible for the comprehensive customer journey and experience; both clients and experts. Full management oversight and ongoing optimization for Freelancer operations, onboarding and all our Sales and Customer Success training and enablement. -
Vp, Merchant Demand ManagementGroupon Mar 2019 - Jun 2020Chicago, Il, UsResponsible for the development and execution of an improved customer and merchant experience through engagement strategies and treatments, revenue generation programs and upsell and cross-sell initiatives across the global services organization. -
Vp, Customer Engagement & GrowthGroupon Dec 2017 - Mar 2019Chicago, Il, UsHead of all customer engagement and growth initiatives for the Global Services organization, serving on an international level for all 15 countries that Groupon operates.
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Director, Inside Sales & Account Management - The AmericasShutterstock Feb 2017 - Dec 2017New York, Ny, UsResponsible for sales strategy and operational execution for new business development and client success to drive significant customer value and growth from both new and existing customers across The Americas. -
Head Of Client Success/OperationsHarri Sep 2016 - Feb 2017New York, Ny, UsSenior executive responsible for all customer success functions for the world’s leading professional network and talent platform uniquely designed for the service industries.Responsible for driving customer success outcomes, optimizing client lifecycle management and leading world class customer success and sales, account management and marketing operations teams. -
Vice President, Inside Sales & Customer CareDodge Data & Analytics May 2010 - Jun 2016Hamilton Township, New Jersey, UsFull executive leadership and P&L management responsibility for the Inside Sales and Customer Care organizations to achieve revenue, growth, customer acquisition and retention targets. Responsible for developing the strategy, providing direction and leading the execution of all B-to-B sales and retention activities (including phone, email and e-commerce activities). -
PresidentMcrestucci Consulting, Llc Oct 2008 - May 2010
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Vice President, Acquisition Marketing & OnboardingVonage Aug 2005 - Sep 2008Holmdel, New Jersey, Us -
Executive DirectorAmerica Online (Aol) Oct 1998 - Aug 2005New York, Ny, UsManaged all of the member services support functions for the low-cost ISP's (Netscape, Wal-Mart Connect and CompuServe) in the final months of my employment. Prior to that promotion, I was responsible for all strategy, planning and budgeting of the Sign Up by Phone channel for America Online. I had also served as an Operational Vendor Manager for the AOL Shop Direct division that was responsible for generating revenues in excess of $275M annually. -
General ManagerLtd Direct Marketing, Inc. Nov 1997 - Oct 1998LTD was the first fully integrated direct marketing company in the world to receive ISO9002 certification of its quality processes.Teleservices, Customer Research and Fulfillment Agency headquartered in Tucson, AZ.I was responsible for the overall management of the Tucson facility operations as well as business development for acquiring new clients.
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Site Director / Asst. Manager Renewals And Book DivisionDialamerica Marketing, Inc. 1987 - 1997Mahwah, New Jersey, Us
Matt Restucci Skills
Matt Restucci Education Details
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Penn State UniversityCollege Of The Liberal Arts
Frequently Asked Questions about Matt Restucci
What company does Matt Restucci work for?
Matt Restucci works for Colonial Life
What is Matt Restucci's role at the current company?
Matt Restucci's current role is Agency Development Manager.
What is Matt Restucci's email address?
Matt Restucci's email address is mc****@****aol.com
What is Matt Restucci's direct phone number?
Matt Restucci's direct phone number is +131266*****
What schools did Matt Restucci attend?
Matt Restucci attended Penn State University.
What skills is Matt Restucci known for?
Matt Restucci has skills like Strategy, Crm, Marketing, Direct Marketing, Management, E Commerce, Leadership, Strategic Partnerships, Sales Operations, Customer Experience, Customer Retention, Strategic Planning.
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