Matt Rickard Email & Phone Number

California, United States

Los Gatos, CA, US

• Connecting members around the world with the stories, live events and games they love
• Creating a culture of experimentation and innovation in the global product space - driving AI and machine learning programs (patent owner for machine assisted translation)
• Leading localization investment strategy and maximizing ROI
• Developing the global go to market launch strategy and roadmap
• Leading a high performing organization of product, gaming, engineering and localization experts taking Netflix global

San Francisco, CA, US

• Led DocuSign's Global eCommerce team:
• Evaluated and sequenced countries for expansion online - developing country launch programs and test plans.
• Oversaw all international customer acquisition programs
• Created fully localized end-to-end experiences for professionals and businesses trying and buying DocuSign on the Web
• Built scalable and repeatable business practices and processes to launch efficiently in new markets

Emeryville, CA, US

• Led a large team of cross-functional, global content personnel (70+) with Director level direct reports in Editorial, Acquisition and Analysis as well as external contractors and offshore partners.
• Drove large programs powering industry leading products and services such as iTunes Radio, Spotify and Xbox.
• Curation of music and video assets and metadata to support personalization and recommendation engines globally.
• Rolled out international content operations to support global expansion in video and music across APAC, EMEA and Latin America
• Led creation and maintenance of the Gracenote digital media content database - the world's largest source of music and video metadata, featuring descriptions of more than 200 million music tracks and 1 million movies.

Seattle, WA, US

• Development of the international content strategy for Expedia Inc.
• Led website country releases in 36+ languages and 80 Points of Sale
• Ownership of Localization Business Unit – Content, Translation, Quality Control, Program Management, Technology & Analytics
• Directed a worldwide team of 80 full time staff - hired 50 FTEs in 6 months across 4 continents to meet rapidly expanding business growth
• Increased customer conversion by $30m annually due to innovative content development process and deep product content analysis, SEO, A/B and multivariate testing
• Maximized cost efficiencies - achieving $multi-million operational cost savings year on year for 5 years

Seattle, WA, US

New York, NY, US

• Successfully led the development and localization of all products and platforms for AOL in Europe.
• Products included: AOL Mail, AOL Search, AOL Instant Messenger (AIM), AOL Pictures, AOL Video, AOL Client
• Created and led the AOL Europe Search Development Team
• Led the development and release of European Toolbar products, contributing over €1 million a year to the AOL Search revenue.
• Product and project managed 4 major releases of the AOL flagship software for European Points of Sale.

New York, NY, US

Waltham, Massachusetts, US