Matthew Riegel Email & Phone Number

Provide the pre-and post-sale technical support and product expertise for our nationwide sales teams. Sales Engineer for strategic and technical support, new system design and existing system operations. Regularly consulted with prospects and customers to proactively support their mobile initiatives.

Rtp - Raleigh, Nc

Successfully led and directed all aspects of Cisco’s Try & Buy Program. Ensured smooth operation between customer success managers, field support teams, sales and partners across all geographies and channels.• Successfully guided the revamping/relaunching of Cisco’s Try & Buy Program with a renewed focus on Customers and Customer Success. • Newly implemented training and growth initiatives led to Americas and EMEAR achievement of first year over year revenue growth since FY14 of 64%.• Partnered with field support to refocus software/product deployment on improving customer experience. Established new guidelines and standardized deployment policies and procedures. New streamlined process reduced deployment time from 30+ days to 48-72 hours.

Raleigh-Durham, North Carolina Area

Successfully coordinated the Solution Sales activities and product deployment/implementation for 5 markets in NC and VA. Supported 23 field sales reps comprising sales teams in Strategic, Enterprise, General Business and Public Sector. Regularly led customer discovery meetings and presented technical briefings at CxO/executive levels.▪ Partnered with 5 local market managers to drive strategy and penetrate key accounts.▪ Effectively managed multiple projects and product implementations ▪ Held monthly calls with Director of Sales for NC/SC and Director of Sales for VA to provide updates and identify best practices.▪ Provided regular industry updates and product briefings to sales teams, customers and partners▪ Successfully lead and directed all SaaS product trials and deployments as Lead Solutions Engineer for Enterprise and Federal Accounts in the Mid-South Region

Raleigh-Durham, North Carolina Area

Provided the pre and post-sale technical support and sales expertise for 7 markets in NC/SC and VA. Partnered with 34 field sales reps comprising sales teams in Strategic, Enterprise, General Business and Public Sector with primary focus on new sales generation.• Recognized for Best Practice of creating platform centric training guides for end users and admins. Guides based on field experience and customer training sessions.• Provided weekly technology and product updates to sales teams to increase proficiency.• Led strategy sessions to identify areas of opportunity and generate additional sales• Actively managed sales funnel and field activity through Salesforce.com.• Partnered with Indirect Channel vendors to generate additional sales and gain mindshare.

Raleigh-Durham, North Carolina Area

Created the first data centric sales team to drive non voice revenue and increase ARPU. Team consisted of 10 legacy voice sales executives who had no previous data sales experience.• Guided team to become Highest Performing Market in North Carolina 2000, 2001, 2002, 2003, and 2004.• Exceeded team quota by an average of 42%.• Presidents Council 2004• Presidents Council 2003• Data Account Executive of the Year 2002• Data Account Executive of the Year 2001• Presidents Club 2001

Charlotte, Nc

Successful Account Executive supporting General Business Accounts. Early adopter of Nextel's data products and strategy which led to increased sales.

New York, Ny And Boston, Ma

Responsible for Search and Rescue (SAR) and Law Enforcement (LE) operations in the Greater Boston/Massachusetts Bay Area. Developed and implemented initial and ongoing training programs for thirty-three employees to enhance employee expertise and readiness in key operational areas.Managed and directed all aspects of Search & Rescue Operations, including scheduling and evaluation of 15 employees.Improved operational readiness and availability to 99% from 88% by effectively managing scheduled and emergency maintenance programs.Received Commanding Officer’s Letter of Recognition for outstanding communication skills.