Mateo Saldarriaga Vargas Email & Phone Number

Barcelona, Cataluña, España

Barcelona, Cataluña, España

• Developing and implementing quality control procedures and policies to ensure that the products and services meet the required quality standards.
• Conducting quality audits. Monitoring compliance with, and the adequacy of, procedures required to ensure safe operational practices and airworthy aircraft.
• Investigate non-conformance issues or detects, performing root cause analyses to determine underlying problems and implementing corrective actions.
• Carrying out destructive tests and work orders.
• Maintain detailed records of inspections, tests, audits, and quality reports to ensure treaceability and compliance with regulatory requirements.
• Provide training to staff on quality control processes and best practices, fostering a quality-focused culture within the organization.

• Analyze and improve administrative, budgetary, or operational issues.
• Collect, review, and evaluate data and processes from different departments and stakeholders.
• Develop and implement new or revised policies, procedures, systems, or strategies.
• Monitor and report on the progress and outcomes of the initiatives and ensure compliance.
• Prepare and present clear and concise reports, proposals, presentations, or other documents.

Barcelona, Cataluña, España

• Processing information throughout dashboard, freshdesk and Looker application to support fleet whilst delivering last mile.
• Monitoring transportation fleets in London and Birmingham to provide them with the best instant solutions to stick to the process.
• Daily meetings with different stakeholders in order to share different point of views to keep last mile operational on track.
• Monthly KPI control for manager and director.
• Analysis and management of department delays reported directly to director, managers and POC's

Barcelona, Cataluña, España

• Direct contact with customers to take care of what they need at everytime.
• offering instant solutions to sort incidents out.
• Showcasing another point of view for them to change mindset regarding bad experiences.
• Monthly diversion report and surveys related to.

Barcelona, Catalonia / Catalonia, Spain

• Management of confidential customer information through reservations to offer the best travel experience on the journey to be made.
• Interpretation of data for the reporting of the flight situation at the time of the flight closure.
• Management of the boarding process to make safety and order prevail at all times.
• Accompaniment of minors during the check-in and boarding process for greater comfort and safety of the family and minor himself.

Logistics Specialization, Aeronautical Management

Bachelor'S Degree, Aeronautical Management

● Analyse strategic investments. ● Formulate competitive commercial and financial strategies in companies and other organisations in the.

Grado, Sistemas Electrónicos