Sr. Director Of Business Information And Operations
Tampa, Fl, Us
Oversee the functions within the Internal Operations Department, reporting to the CFO, leading multiple teams of over 80 people (locally, remote domestically, and internationally):- IT Infrastructure - network, systems and desktop support for the entire company and the technology infrastructure that they use- Applications and Business Systems - responsible for design, build, support and management of the technology stack supporting all business functions including HR, Marketing, Sales, Customer and Partner Support, Product Pricing and Packaging Management. Core systems include Salesforce CRM, Salesforce CPQ, NetSuite ERP, Zuora, Dell Boomi, UltiPro- BI and Analytics - Responsible for the data engineering, business intelligence and analytics capabilities handling the data ecosystem, ETL, middleware, reporting and analysis. Oversaw build-out of enterprise-wide data warehouse for centralized reporting based on the Snowflake platform- Project Delivery and Operations - traditional PMO focused on projects as well as a Continuous Improvement team which enabled strategic process improvements outside of the traditional PMOAs a senior leader in Internal Operations, I have helped guide the organization through major transformations, including the changes from being acquired by Private Equity, the acquisition and integration of a large company, and the overhaul of our Lead-to-Cash systems and processes.