Matt Seu Email & Phone Number

Las Vegas, NV, US

Leading our Premium Sales, Premium Service, and Member Service teams.

Milwaukee, Wisconsin, United States

Oakland, California, United States

Oakland, California

• Managed a 10 person Membership Services Team that was responsible for over $22M in revenue
• Responsible for management and retention of Full Season accounts totaling over $3.5M in revenue
• Spearheaded development of membership programs alongside ticketing leadership team
• Created retention campaigns and touchpoint cadences for Membership Services team
• Created opportunities for team to sell new business products including suites, hospitality, and groups
• Worked cross-departmentally to execute membership planning, events, experiences, and gifting

Oakland, California

• Responsible for the renewal and growth of over 700 Season Ticket Member accounts valuing over $1m
• Renewed 86% of 2017 Season Ticket Member accounts against a goal of 75%
• Led a six person Membership Services team in total renewal percentage, 115% of goal
• Interviewed, hired, and managed our 2018 Membership Services intern

Columbia, SC

• Sold Football and Men's and Women’s Basketball Season Tickets, Corporate Packages, Partial Plans, Group Tickets, and other Ticket products
• Spoke with current and prospective clientele while managing hundreds of accounts
• Worked live events including football, basketball, and baseball games as well as Gamecock Club member events
• Drove over $150,000 in season ticket sales revenue

• Managed a group of four interns to ensure that the Positive Athlete nomination process was completed quickly and efficiently
• Liaison between student interns and Positive Athlete management team
• Handled the Positive Athlete nomination process which included evaluating nominees, entering nomination information into Salesforce, and responding to nominations by interacting over email or phone
• Accessed the Positive Athlete Facebook and Twitter in order to create posts to build greater public awareness of Positive Athlete

Charlotte, North Carolina Area

• Assisted the Group Sales AEs with the servicing and sale of any group tickets, birthday party packages, programs and promotional ticket packages to a Hornets or Arena event
• Was responsible for data entry and manipulation of sales leads in our internal database
• Worked closely with the Manager of Group Sales to produce group programs and timelines

Washington D.C. Metro Area

• Conducted extensive venue research to locate possible sales and service event locations
• Utilized Archtics and Salesforce software to perform data reporting and analysis
• Assisted with planning and coordinating all sales and service related events and promotions