Performs Data analysis and cleanup to provide competitive shipping rates pricing for hundreds of LTL (Less Than Truckload) shipping customers across the US.

• Created and completed successful automation, testing, and deployment of python software robots which automated dozens of Excel reporting functions (VLOOKUP, SUMIF, filtering, copy/paste, etc.) for Texas Medicaid reporting practices • Created Process and end-user Documentation for automation changes and improvements• Sent multiple operational reports out to stakeholders, employees, and management daily• Created SQL Queries for multiple data sources to merge into engaging and digestible reports • Debugged issues with Excel formulas, SQL queries, and python scripts to ensure data quality• Made recommendations for process improvements based on data analysis• Worked with management on dozens of Excel Reports for employee metrics and financial data by debugging code, researching reports for data anomalies and errors, and locating areas for Robotic Process Automation improvements• Sent multiple operational reports out to stakeholders, employees, and management daily• Created SQL Queries for multiple data sources to merge into engaging and digestible reports • Debugged issues with Excel formulas, SQL queries, and python scripts to ensure data quality

Created Python scripts and Tableau visualizations to Present findings on an OCR text reading project used to automate reading of handwritten injury claim documentsUsed SQL queries to cleanse thousands of erroneous records from large Veteran DatabasesCreated Power points and other documentation to support project management assignments and Maintained Excel dashboards for analytics and reportingCreated SharePoint web pages with Power Automate for data migration to store Veteran Data including folders for file uploads and extractionsSent daily metric reports to entire organization and stakeholdersAnalyzed data for the VBA to improve Veteran service times and ensure process improvements for the future

Provides marketplace security for interactions on Facebook Marketplace. Analyzes user data to determine fraudulent activity and removes scams from products. Contributes to software improvement through feedback.

-Writer of marketing information and blogs on behalf of law firms. Topics relate to different fields of law including: business law, bankruptcy, personal injury, employee rights, and real estate.-Managed client Social Media feeds.-Fixed coding errors within wordpress and websites.

-Managed a team of 20-30 standardized elementary-school mathematics test scorers.-Trained and guided staff to improve performance. Addressed team performance issues.

-Supported Homeaway SaaS(Software as a Service) vacation rental product sales including payment processing.-Handled customer service needs of up to fifty clients per day via phone and email. -Effectively used multiple software tools to record and continually improve client satisfaction. -Identified and logged defects and issues in SalesForce (SFDC) customer relationship management (CRM) system.

-Provided outstanding customer service by resolving issues for temporary housing customers.-Maintained inventory of local assets and supplies using MS Excel for Austin and San Antonio properties using MS Excel. -Purchased and tracked replacement and new furniture at rental properties.-Replaced and installed cable and internet equipment at rental properties.

-Using the company website and my intellect to provide detailed product suggestions to hundreds of users-Utilized inventory tracking software to monitor shipments of new items and completed high volume sales

Managing company website for non-profit assisting with transitioning the lives of homeless people. Added media to the company website and interacted with financial supporters. Worked Summers 2009-2011.

Assisted with constructing metal shipping containers into homes for homeless people.