Matt Sisler Email & Phone Number

Toronto, Ontario, Canada

● Oversee day to day operations and lead the operations strategy for the retail location● Design, develop, deliver retail operations, programs, policies, procedures, and functions which facilitate the obtainment of the retail strategy● Manage inventory and product flow, including inventory control, tagging, rotation, ordering, loss prevention, asset protection, and after sales support● Manage and assist with maintenance function and store upkeep● Assist in all HR aspects such as hiring, training, creating and implementing policies and procedures, scheduling and managing staff● Processed weekly payroll on Wagepoint ● Implement and manage food safety and quality control systems● Implement and manage health and safety programs and procedures● Partner with wider management team to enhance operations across and between retail establishments● Closing Manager, ensuring cash tills were counted and balanced and store was cleaned up to our standards and ensuring store is secure.

Toronto, Ontario, Canada

• Implement projects, initiatives, and tactical plans• Maintain, administer and implement management information, operational, and quality/foodsafety systems, including reporting.• Create and implement schedules/work plans• Execute general operational activities such as inventory, basic HR functions, submittingmaterial requirements, manage maintenance requests/activities, deliver and develop training• Execute general administrative activities including planning, coordination, and communication• Execute or implement new business processes• Oversee/manage closing duties of store such as ensuring cash tills were counted and balanced and store was cleaned up to our standards and ensuring store was secure.

Toronto, Ontario, Canada

• Process sales, manage customer service for new and existing guests via POS and CRMsystems• Ensure product displays meet merchandising guidelines and are visually appealing• Assist in delivering our in store sampling program• General duties including preparing in store baked goods, prep and clean up• Opening and closing including counting tills and completing daily changeover, cashdrops• Manage and maintain physical and digital inventory

Toronto, Canada Area

• Responsible for processing Purchase Orders for Executive Office, Kitchen, Banquets, Lobby Lounge, Guest Services, Security and Housekeeping ensuring completeness and accuracy of purchase requests. Track purchase order movement through supply chain.• Responsible for sourcing and maintaining relations with suppliers under the guidelines set by the Hotel's polices and procedures.• Liaise with all departments within the hotel to forecast product demand and maintain inventory levels at optimum levels.• Manage supplier relationships, lead interactions and negotiations with the suppliers and monitor supplier performance through governance and reviews.• Resolves operational problems, product complaints in a timely and accurate manner utilizing internal and external resources.• Manage procurement database: maintain and update product descriptions, pricing and supplier data for all items in the procurement system.• Train and support staff on CheckSCM (procurement and cost control software) to ensure they are using the program to its full potential. • Conduct month end inventory counts for food and beverage, assist with month end closing in CheckSCM and providing closing inventory counts to Finance for posting. • Maintain positive communications with all departments in the hotel, interacting with colleagues as internal customers and staying well informed of hotel VIP's activities, promotions and events.• Monitor safety and cleanliness of the loading dock, fridge/freezer and dry storage• Performed quality control to ensure hotel and brand standards are met

Toronto, Canada

• Part of the pre-opening team for the 202 room luxury hotel• Render first aid in situations such as illness, fires, or accidents• Ensure Municipal/Provincial/Federal and Internal fire/safety guidelines are met and adhered too at all times• Conduct investigations and report criminal activities that occur within the hotel• Responsible for ensuring that the hotels first aid supplies are always stocked • Patrol the premises of the hotel for undesirables and to ensure hotel/provincial safety standards are met

Toronto

• Greet fans and take tickets while achieving maximum capacity crowd flow• Attentive to fraudulent tickets being used• Ensure fans are not bringing in prohibited items • Resolve fan issues on a timely and efficient manner to ensure maximum fan satisfaction.

• Coordinate, direct and report daily activities of the security staff in the absence of the Director of Security for this 586 room, 4 star hotel.• Assist Director of Security with scheduling and payroll• Patrol the premises of the hotel for undesirables and to ensure hotel/provincial safety standards are met• Provide training to new employees• Member of the Health and Safety Committee• Night Security team leader and Liaison for the hotel and Royal Canadian Mounted Police for 2010 G20 Summit

Police Foundations, School Of Social & Community Services, Graduated With Honours

Business Administration And Management, General