Matt Smith Email & Phone Number

Farnborough, England, United Kingdom

Undisclosed

Clacton-on-Sea, Essex, United Kingdom

• Same company, just a more strategic role
• Identify new emerging technologies that would be beneficial to the business as a whole
• Make sure all SLAs are maintained, whilst reporting to the board of directors
• Involved in various projects to improve the security of the IT systems
• Started to migrate services into the cloud
• Manage the IT team and liaise with all departments regarding IT requirements

• Set up and maintained VMware vSphere/vCenter server platform and migrated physical servers to virtual machines
• Implemented hosted Microsoft exchange email companywide
• Implemented and maintained Cisco Meraki network infrastructure
• 1st/2nd/3rd line IT support to 400 users both on-site and overseas
• Active Directory and Domain management, including policies and procedures
• Maintain office telephone system, ERP system, Printers, Workstations and Servers, Website

A Small Business orientated computer services company offering:REMOTE IT SupportOn-site SupportRetained Technical ServicesHardware Installs, Break/Fix, & MaintenanceInfrastructure Management / System AdminNetwork CablingManaged ServicesHosted Exchange, Sharepoint, and CRMOff-site Data Backup ServiceConsultancyProcurementTraining & EducationServer / Web.

• On-site support (user, server & infrastructure)
• Asset Management Project
• Software deployment / Service Pack upgrades / Wireless AP deployment in workshops
• IT Systems integration projects when new dealerships acquired by the business

• Service Centre / Support Engineer liaising with European and Asian counterparts
• 1st/2nd line support for 1200 users
• PC builds, LAN cabling
• Email exchange migration, Static IP to DHCP migration, Resource domain migration, upgrades/service packs
• Server backup operations (tape handling)

• Desktop Support, Systems Integrator, Analyst / Programmer
• Built bespoke computer systems, diagnosed/repaired PCs, troubleshooting networks
• Programmer/Developer using Borland Delphi / Visual Basic
• My portfolio included: a software installation system, a cad system for cloth pattern design, a quotation system using pre-derived algorithms for calculating engine silencers.

• College Work Placement
• Writing scripts and batch files to run an automated call back system when transmission monitoring equipment fails.
• Test and report on a new system to analyse C source code for portability and efficiency attributes.

Bachelor Of Science (Bsc), Open

Activities and Societies: Completed a BSc.(open) in Computing and Technology | Completed a Diploma in Systems Practice | Completed a.

Education record

Ond Computer Studies, Hnd Software Engineering

Education record