www.helperbeer.com

• Executive relationship management to drive strategic initiatives• Quarterly Business Review (QBR) to key stakeholders• Identify business development opportunities within key clients while creating tailored solutions and services • Oversight of contract negotiations, ensuring compliance of RFP requirements• Develop and implement strategic account planning focused on revenue targets and growth initiatives• Manage budgets to ensure spending alignment including forecasting… Show more • Executive relationship management to drive strategic initiatives• Quarterly Business Review (QBR) to key stakeholders• Identify business development opportunities within key clients while creating tailored solutions and services • Oversight of contract negotiations, ensuring compliance of RFP requirements• Develop and implement strategic account planning focused on revenue targets and growth initiatives• Manage budgets to ensure spending alignment including forecasting, budget allocations and cost controls • Market evaluation to understand industry trends, competitor activities and market dynamics • Identify potential client risks while developing mitigation strategies to maintain current customer base • Project Management from conception to completion Show less

• Multi-state contractual oversite, leading 8 diverse regional operations focusing on staff growth to achieve outcomes• Strategic partnership development to align local, state and national workforce needs • Develop team of Project Directors to focus on impact, performance, relationships, revenue and growth• Manage $11M-15M in federal, state and private funding to maximize ROI for all parties• Identify regional system gaps to maximize workforce opportunities • Align Board… Show more • Multi-state contractual oversite, leading 8 diverse regional operations focusing on staff growth to achieve outcomes• Strategic partnership development to align local, state and national workforce needs • Develop team of Project Directors to focus on impact, performance, relationships, revenue and growth• Manage $11M-15M in federal, state and private funding to maximize ROI for all parties• Identify regional system gaps to maximize workforce opportunities • Align Board of Directors vision to operational design while increasing efficiencies • Form and expand Executive level relationships focusing on quality of services• Asset mapping with local and state governments • Build upon current operation to enhance opportunities and strengthen services through developed alliances • Forecasting and budgetary development focusing on short term and long-term projections• Expansion Development of $1M-2M annually Show less

•Operational development of new business achievements; managing multiple states of $6M to $15M •Customer relations and contract negotiation/management•Program analysis to ensure compliance with state and federal regulations •Project Management; HR elements, Standard Operational Procedures development, Facilities and technologies design •Technology implementations, Online platforms and web based service delivery •Technical assistance focused to enhance quality and… Show more •Operational development of new business achievements; managing multiple states of $6M to $15M •Customer relations and contract negotiation/management•Program analysis to ensure compliance with state and federal regulations •Project Management; HR elements, Standard Operational Procedures development, Facilities and technologies design •Technology implementations, Online platforms and web based service delivery •Technical assistance focused to enhance quality and effective design Show less

•Develop, design and implement strategic plans for our organization while maximizing performance and profit using lean principals; ie - A3, Catchball, Gemba Walks, Kaizen •Manage $4.2M Workforce Investment Act contracts spanning over multiple locations•Oversee w/ co-director 6 manager and 76 staff using lean principals to provide operational direction to ensure quality and efficiency•Responsible for preparing federal, state and private grant proposals with high record of receipt;… Show more •Develop, design and implement strategic plans for our organization while maximizing performance and profit using lean principals; ie - A3, Catchball, Gemba Walks, Kaizen •Manage $4.2M Workforce Investment Act contracts spanning over multiple locations•Oversee w/ co-director 6 manager and 76 staff using lean principals to provide operational direction to ensure quality and efficiency•Responsible for preparing federal, state and private grant proposals with high record of receipt; Increase contract $1.8M within 12 months in partnership with our funding customer and board of directors•Strategically develop stakeholder relations to ensure our ability to provide a comprehensive solution•Plan and forecast budgetary allocations to maximize our community contribution while maintaining compliance with state and federal regulations Show less

Lead an integrated team of 11 business services staff to accomplish WorkSource and Arbor performance measures. Effectively provide WIA knowledge, and resources to both businesses and employees. •Analyze ROI to ensure we meet or exceed annual goal of 233 Dislocated Worker and 486 Adult placements•Develop an extensive community network to expand Arbor’s presence for new business and resource leveraging opportunities •Provide input towards successfully managing our $2,000,000 WIA… Show more Lead an integrated team of 11 business services staff to accomplish WorkSource and Arbor performance measures. Effectively provide WIA knowledge, and resources to both businesses and employees. •Analyze ROI to ensure we meet or exceed annual goal of 233 Dislocated Worker and 486 Adult placements•Develop an extensive community network to expand Arbor’s presence for new business and resource leveraging opportunities •Provide input towards successfully managing our $2,000,000 WIA contract•Monitor $80,000 “On the Job Training” budget to maximize use of funds and increase placement activities•Design internal service delivery models for rapidly changing customer needs•Provide timely reporting data for center management and local Workforce Investment Board•Arbor Award of Excellence-Outstanding Customer Relations & Business Services 2008 •Arbor Homeless/Offender/Disability OJT’s recognition-18 contacts written my first program year and 26 contracts my second year•Individually responsible for 130 participants placements per contract year, Arbor Show less

Second Step Housing seeks to foster self-sufficiency for at-risk women and families through affordable housing linked with community services.

Business Development Associate•Increased market share by 16% through business to business outside sales•Generated, qualified, and cold called 150+ new prospects weekly•Presented 10-15 cost savings analysis to new prospects weekly •Closed 5-7 new accounts weekly while managing large book of on-going business•Designed and implemented custom procurement programs to streamline businesses needs•Monitored customers needs, problems, and requests

Branch Manager (Consistently Top 5% of Sales team)•Built realtor networks with outside sales to increase referral relationships •Responsible for the office targets and achieving our monthly sales goals•Solicited mortgage products to prospective clients•Phone prospecting/cold calling •Held seminars and presented proposals for clients and network groups •Organized, processed and completed all files within strict Fannie Mae deadlines•Guardian Financials Top 5% of… Show more Branch Manager (Consistently Top 5% of Sales team)•Built realtor networks with outside sales to increase referral relationships •Responsible for the office targets and achieving our monthly sales goals•Solicited mortgage products to prospective clients•Phone prospecting/cold calling •Held seminars and presented proposals for clients and network groups •Organized, processed and completed all files within strict Fannie Mae deadlines•Guardian Financials Top 5% of Sales Team Award•Promoted to Branch Manager within one year at Guardian Financial Show less