Matthew Spalding Email & Phone Number

New York, NY, US

UBS Arena

Lackawaxen, Pennsylvania, United States

• Manages community social media accounts and digital communication platforms
• Maintains community databases and online systems and manages access control systems and permissions
• Collaborates and provides assistance to other community departments, including Public Safety, Recreation and Food & Beverage

Lackawaxen, Pennsylvania, United States

• Manages company social media accounts, ensuring brand consistency in all marketing and social media messages
• Creates and distributes engaging written & graphic content in the form of e-newsletters, web pages, and social posts
• Responds to inquiries regarding mountain operations and reservation requests for ski/snowboard lessons
• Manages new RFID ticket / access control systems and assisted with the implementation and training of RFID technology

Hawley, Pennsylvania, United States

UBS Arena

UBS Arena

• Trains and supervises associates and observes job performance
• Ensures associates properly prepare catered events for guests; conducts walk-throughs to check for any issues
• Ensures all food presentations and displays meet company standards
• Answer guest questions regarding food preparation or ingredients, service, or venue
• Ensure all sanitation practices are used and Department of Health guidelines are followed

Hawley, Pennsylvania, United States

• Conducts initial consultations with clients to discuss available banquet/wedding package options, facilitates venue site tours, and presents event proposals based on the client’s budget
• Prepares event orders, contracts and food & beverage menus, coordinates with outside vendors, and manages event service staff to ensure seamless and professional service
• Acts as the primary contact for the complete life cycle of an event… from the planning stages through day of facilitation
• Arranges on property accommodations, transportation, activities and additional catering needs as requested
• Manages resort social media accounts and assists with website design and content updates
• Fulfills requests for room / dining reservations for multiple locations on property

New York, New York

• Promptly greeted all guests upon arrival and provided information regarding the restaurant concept
• Utilized an electronic table management system to monitor dining room and guest flow, while maximizing table usage
• Accommodated special seating requests, while also balancing the customer flow within specific service stations

Providence, Rhode Island

• Assisted in managing social media accounts and developed content for blogs, posts and social campaigns through research and content development
• Supported the sales team in highlighting the City of Providence to prospective clients and press
• Maintained a running list of all Providence accolades achieved through PR work
• Shadowed press conferences, events, and relevant department meetings

Student Involvement & Leadership

• Developed a variety of events and programs for the campus community with a budget exceeding $100,000, including an inaugural tradition specifically implemented to welcome new students to campus
• Organized event contracts and communication with vendors
• Worked with artists and ensured their needs and requests were met
• Managed event staff and the set-up, execution and break down of events
• Served as a liaison between Student Involvement & Leadership and other campus departments
• Designed floor plans and venue layouts

Student Involvement & Leadership

• Managed venues for campus programs and department meetings (approximately 50 per month)
• Oversaw event & equipment requests
• Controlled audio/video equipment (Soundcraft Si Expression 2 Sound Board, Crestron systems)
• Provided event support to major programs including Orientation, Family Weekend, Admissions Open House and Welcome Week
• Answered questions regarding upcoming events and department procedures and policies
• Approved beverage requests for events

Student Involvement & Leadership

Facilitated meetings of the organization and oversaw the events and activities created by the Executive Board for the entire JWU Providence community.

Hawley, Pennsylvania

• Organized and operated resort amenities & activities for 11,000+ guests seasonally
• Ensured guest satisfaction and happiness with resort amenities
• Enforced safety guidelines at amenities
• Maintained the appearance of recreation areas

Smithtown, New York

Managed the office filing system, organized patient files and assisted in other administrative work