Matt S. Email and Phone Number
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With more than two decades in the banking industry, I've had the opportunity to gain knowledge and management experience in the areas of operations, marketing strategy and compliance risk management with special emphasis on credit lending and the privacy discipline.Specialties: - Team and corporate initiative leadership - Risk and control analysis - KRI/KPI bench marking - Process mapping and improvement - Issue identification, escalation and remediation - Policy development, training and awareness - Recruitment, management and development of compliance staff - Regulatory experience in the areas of:* Privacy Compliance: GLBA (Reg P & H), Private Label (PLCC), HIPAA/HITECH, state (e.g. SB1, CCPA) & international privacy (APEC, GDPR, EU Directive, DPA, IT Act, PIPEDA, PIPAs), data protection & breach requirements* Digital Compliance: CANSPAM, CASL, COPPA, CalOPPA, DOPPA, FTC FIIP, Web Linking, TCPA/TSR* Lending Compliance: ECOA (Reg B), FCRA/FACTA (Reg V), TILA (Reg Z), UDAAP, FDCPA* Corporate Governance: FFIEC Guidance, Transactions With Affiliates (Reg W), Bank Holding Company Act (Reg Y), IT SOX 404* Fraud/AML Compliance: Red Flags Rule, MFA, USA PATRIOT ACT CIP, BSA/AML, OFAC/FinCEN* Payment Compliance: ACH/NACHA, EFTA (Reg. E), PCI DSS
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Security Governance And Risk Management, PrincipalNavy Federal Credit UnionCarson, Wa, Us
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Security Governance & Risk Management, PrincipalNavy Federal Credit Union Dec 2021 - PresentCarson, Washington, United StatesIn this role I have provided hands-on risk management and reporting for events related to cybersecurity, malicious insiders, external fraud, physical security, DLP exceptions and errors resulting in risk exposure. I provide routine and ad hoc reporting to leadership across the enterprise including the CISO, and notifications to members and regulators as required. I was recruited for this role to lead and mature the data compromise and information security issue mitigation and response program. Additionally responsible for reviewing and acting upon CFPB complaints and other escalated member concerns. As part of a team-wide goal, achieved PRMIA certification for Operational Risk Manager (ORM).
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Chairman Of The Board Of TrusteesPalm University Foundation Sep 2008 - PresentPortland, Oregon AreaThe Palm University Foundation is a registered 501(c)(3) non-profit organization dedicated to providing disadvantaged youth in Ghana, Africa with access to higher education. We are focused on providing scholarships to high performing students with financial needs and developing Palm University in Accra, a much needed expansion of higher education opportunities in Ghana. I have served on the Board of Trustees and have been involved with this organization for several years, and am currently serving a term as the board's chairman.
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Privacy Compliance Officer, VpWells Fargo May 2019 - Dec 2021Portland, Oregon AreaProvided enterprise-wide compliance consultation, review, risk assessment, test plan development, training and support related to privacy regulations. Enterprise proponent for TCPA, TSR and state telemarketing law compliance, and also supported ECPA/state intercept and record requirements in this role. Monitored control metrics, risk assessment activities, customer complaints, issues and risk events as a key aspect of this role, which includes credible challenge and follow through to ensure resolution. While this position has gave me a deep dive into the telecommunications side of privacy, it also afforded me a more completed view and immersion into all Wells Fargo divisions, including Regional Banking, Commercial Banking and Investments (in addition to Consumer Lending, which is already the theme of my experience). -
Vp, Privacy & Information Security LeaderWells Fargo Aug 2016 - May 2019Portland, Oregon AreaSupported consumer lending and operations business areas for privacy and information security policy and compliance requirements. This involved consulting with business partners, assessing risk and controls, process review and development, escalation of issues, identifying and monitoring key metrics and responding to legislative changes. In this role, I continued to develop my experience with credit cards, retail services, health care finance, co-brand (PLCC), personal lending and student lending, and applied my skills and experience to help grow these businesses to ensure Wells Fargo's market dominance. Privacy regulations are my forte, but in this role I was able to grow my information security knowledge, which is an area of great strength for Wells Fargo. Having direct reports for records management and access management consultants also expanded my skillset in these disciplines and grew my experience as a manager/team leader. In 2019, I was recognized as a Golden Spoke Champion for high performance in this role.
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Compliance Manager & Privacy OfficerCarepayment Dec 2015 - Aug 2016Lake Oswego, OrThis was a gap employment opportunity while I transitioned between big banks. CarePayment was a great learning experience for me where I helped a fin-tech startup transition through receivership and to a rent-a-bank model with a normalized business model. While reporting to the general counsel I performed the following tasks: - Policy creation, development, training and governance - Regulatory research and trusted business advisor - Vet and design of strategic initiatives, processes and procedures - Calm and confident response to incidents and complaints - Reviews and audits of business processes and controls - Development of a strong control environment - Managed bank relationship, compliance and investor audits - Performed FinCEN and OFAC scrubs -
Privacy Compliance Manager & Identity Theft Prevention Program (Itpp) OwnerCapital One May 2012 - Dec 2015Portland, Oregon AreaTransferred to COF as part of the HSBC acquisition. 18 year tenure included prior acquisitions of Household International, Renaissance Holdings and Orchard Bank. My responsibilities at Capital One included leadership and review of the ID Theft Prevention Program (Red Flags), privacy compliance oversight for Private Label Credit Card programs, Investing and Commercial Bank LOBs, and support for enterprise IT and Data Governance functions. Additionally, I researched and proposed development of an employee privacy program for the US, Canada, UK, India and the Philippines. -
Vp, Senior Manager Privacy Compliance (North America)Hsbc Aug 2007 - Apr 2012Portland, Oregon Area- Led corporate privacy compliance team and enterprise level initiatives- Established employee privacy training and awareness program- Provided policy, support, and guidance related to regulatory requirements, information practices, processes, controls, data breach, complaints, customer disclosure and experience -
Compliance ManagerHsbc Card Services Aug 2001 - Aug 2007- Led regulatory risk-based compliance reviews - Recruited, trained and managed compliance staff- Provided marketing functions with support and guidance- Consulted and monitored incident resolution- Recommended process improvements and compliance optimization through risk and control analysis
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Sr. Marketing Analyst (When Household International)Hsbc Card Services Aug 1999 - Aug 2001- Created and developed alternative marketing channels- Project and vendor management- Provided management, training and jobaids for teleservices staff
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Quality And Compliance Coordinator (When Rennaissance Holdings/Orchard Bank)Hsbc Card Services Jan 1998 - Aug 1999- Researched and implemented compliance program as part of building the company's first telesales/application function- Recruited, trained and developed new team members- Developed policy, process, procedures and marketing materials
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Motor Pool ChiefUnited States Marine Corps Jun 1994 - May 20001994-1998 4th LSB Seattle Washington and Ft. Lewis (Landing Support)1998-2000 6th ESB Portland Oregon (Engineering Support)As a Marine I learned a lot about personal discipline, being a good team member, and a leader to junior Marines. I had the opportunity to operate many different vehicles, provide landing support for ships and helicopters, and fire nearly every handheld weapon available in the Marine Corp arsenal. Quickly adapting to different environments, whether winter training, night ops or desert, was integral to succeeding as a Marine, and also prepared me for the business world, where change is constant. -
Account ManagerFirst Consumers National Bank (Fcnb) May 1996 - Dec 1997- Various collections, bankruptcy and recovery functions - Developed familiarity with PLCC programs, branded book credit cards, auto-dialer systems and TSYS AR systems
Matt S. Education Details
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Management & Organizational Leadership -
Business Administration
Frequently Asked Questions about Matt S.
What company does Matt S. work for?
Matt S. works for Navy Federal Credit Union
What is Matt S.'s role at the current company?
Matt S.'s current role is Security Governance and Risk Management, Principal.
What is Matt S.'s email address?
Matt S.'s email address is ci****@****rgo.com
What is Matt S.'s direct phone number?
Matt S.'s direct phone number is (800) 956*****
What schools did Matt S. attend?
Matt S. attended Warner Pacific University, Eastern Oregon University.
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Matt Stenquist 🇨🇭
Chicago, Il3oooh.tv, gmail.com, dig.ital.me1 +130384XXXXX
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