Matt Swihart Email & Phone Number

United States

United States

United States

United States

Nappanee, In

United States

Elkhart, Indiana

Servicing customer accounts in whatever capacity necessary.

Elkhart Indiana

Oversee the customer service, parts and warranty departments, oversee warranry dollars spent, ensure customer satisfaction.

Nappanee Indiana

I was the warranty manager in charge of all warranty and credits issued to customers. I also handled the repair and return process. Parts ordering was another job duty.

For this position, I administer time to dealers that service our product. This employer builds every type of recreational vehicle from pop up campers to large motor homes, my particular plant produces diesel pushers. These are the 40' motor homes. Specifically, when a unit is taken in for repairs, the servicing dealer must contact us through phone, fax or e mail to receive authorization for the length of time for the repairs. I also work with the parts department and also answer service and technical questions.

Coordinating daily deliveries to customers, Resolving any customer issues with the deliveries, Working the building materials desk, Customer service

Breckenridge is a company that builds park trailers. My responsibility was in the plumbing department. I was responsable for cutting copper to lengeth for gas lines, flaring the cut copper, assemble shut off valves to the copper to make the actual gas line. I was also responsable for making up all water lines for each unit, preparing water heaters that were to be installed down the production line.I also had to make and install lines for icemakers. After all this was made up, I had to install all of it on the production line. When it was all installed, I had to do an air check on all the gas and water lines. If there was a leak, I had to find it and repair it.

In this position I was a substitute teacher. I would fill in for a teacher if they were out sick or could not be there for some other reason. I would teach the lessons that the every day teacher would leave for me. Along with this would come classroom management. I would often do other things like grade papers, make copies or record grades. Sometimes I would have luncroom duty, where I would monitor the lunchroom to make sure thins didnt get out of hand. I would often use computer programs such as, power point, word, excel and somtimes the Internet. I also coached eigth grade girls basketball.

I was maintenance supervisor of an apartment complex with 120 units. My job was demolition of old apartment to prepare for paint, carpet, new cabinetry and new bathrooms. Once all that was done, I would go back in and put it back together with new outlets, light fixtures, sinks, faucets and toilets. I also was in charge of the lawn maintenance, cleaning crew and other employees. It was a small crew of six to ten employees. I was also in charge of inventory, pick-ups and deliveries and some office duties.

This was an early morning position on the flow team,in which we would come in around 5:00 am and unload the truck that was brought the day before. The merchandise that was off-loaded was divided into departments and taken to the sales floor. When the truck was completely empty, we would then make our way to our designated departments and restock the merchandise on shelves. Included in this was rotating stock, inventory and movement of items to endcaps. When our areas were done, we would move to other areas that needed assistance. Once the store opened, we would also be responsable for sales and customer service duties.

Bachelor Of Science, Business

Diploma, College Preparatory