• Management and design of IT infrastructure for enterprise level campus, branch, and small site locations • Estimating, acquisition, scheduling, and implementation for internal and external resources for • project development • Systems deployment, configuration, and management across on-prem and cloud-based solutions • Data collection and analysis for report building, publishing, and remediation• Server configuration and administration• Cloud infrastructure design, implementation, and administration• Systems automation and reporting design, implementation, and administration• IT Project management• Change management process and review• IT business continuity, security, risk assessment, and optimization.

• Windows Server administration with a focus on SCCM, SCDPM, and Symantec Backup Exec for multiple Alberta Government ministries • Application and update packaging, deployment, troubleshooting, and remediation • Ongoing operational support with a focus on environmental redesign for efficiency and future growth

• On site client engagement, deescalation, and support for Alberta Government ministers, stakeholders, and clients • Face-to-face interaction and issue resolution for high-visibility users ranging from office staff through to ministerial and legislative levels • System upgrade and deployment with data migration, client support and training