Building customer relationships in short time periods to ensure positive experience. Discovering needs of the consumer while offering supporting benefits.

Oversaw 100+ accounts across the United States ranging from small business to large corporations. Assisted in growth opportunities within their market while looking at historical data to help promote increase in sales. Focused on accounts needs to find ways to help grow their business in the most productive way possible. Built and maintained productive relationships over the phone and in person while meeting and exceeding their needs. Acted as the main point of contacted in matters relating to client concerns and needs. Coached individuals on customer services techniques. Trained new coworkers on software and services.

Assisted Account Mangers with solutions to resolve customer service related problems.Worked along side our Customer Service team to find the best solution to assist both the customer and the account.

Sold products and services to help extend the life of the customers vehicle.

Selling and leasing new and pre owned Volkswagen's

Supervise 20 employees while maintaining positive results for contracted companies

Maintain cleaning equipment for commercial pools. Travel to over 20 locations to ensure all equipment is up to standard.

Developed buyers by maintaining rapport with previous customers; suggested trade-ins; meeting prospects at community activities; greeted drop-ins; responded to inquiries and recommended sales campaigns and promotions.Qualified buyers by understanding needs and interests; matched requirements and interests to various models and building rapport.Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives and explaining warranties and services.Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; and delivered automobile.Provides sales management information by completing reports.Updates job knowledge by participating in educational opportunities and reading professional publications.Enhances dealership reputation by accepting ownership.

During my enlistment I had numerous responsibilities through the work center. From JP-5 Service Filter operator to Flight Deck Crew Leader, I observed safety processes and ensured 66 aircraft were fueled and ready for the mission while working with other personal. Other responsibilities I conducted were to maintaining over 60 damage control items including co2 bottles to ensuring doors were secured if flooding were to happen. Also during my time I was designated to order millions of dollars worth of mission essential items in preparation of a nine month deployment.

Assisted customers with finding and retrieving their products that may be either too large or heavy for the customer. Also ensured that over a hundred products were avaialble for the customer while working with the sales department to focus on high demand items.