Matthew Weidner Email & Phone Number

Riverdale, MD

• Network Access Control.
• Maintenance and deployment of network equipment.
• Network Security Administrator.
• Network Performance Monitoring.
• Application of major security initiatives.
• Identify and resolve network security risks.

Riverdale, MD

• Desktop management.
• Technical training development and administration of LMS.
• Cisco TelePresence Administrator.
• Micros RES System Administrator.
• Project management.
• Create and deploy system images.

Prince George's County

• Manage Tier 1 and Tier 2 Help Desk support team members.
• Responsible for testing, purchasing and implementing new hardware.
• Install, configure, troubleshoot, track and maintain peripheral devices for MNCPPC facilities.
• Provide software/hardware support for staff remotely and onsite.
• Troubleshoot client/server Citrix issues.
• Configure operating systems, troubleshoot computer and office equipment.

Prince George's County

• Answer general information inquiries on topics such as activity programming, agency policies, client accounting, park use and reservations, etc.
• Provide software/hardware support via phone calls and emails from staff and clients (includes six software packages, peripheral point of sale hardware, network connectivity hardware, and website support)
• Assist with low-level accounting including interpretation of client accounts, reconciliation of facility bank deposits, etc.
• Perform database maintenance, including data entry and cleanup

Towson University

• Created and implemented new Mavericks Mac image on 127 computers for the Art Department, including updated drivers for all peripheral devices.
• Tested 25 new Cintiq 13HD interactive pen displays to ensure compatibility and functionality with Mavericks, Rhinoceros and Adobe Creative Cloud.
• Managed set up of new 27-computer lab space. Installed computers, peripherals, and created driver library for Art Department.
• Supported user technological needs, answered questions about software and hardware.

Towson, Maryland

• Provided on-site technical support and troubleshooting for live performances at seven events.
• Used projecting mapping software to shape projections and beam them on to select surfaces.
• Coordinated with theater audiovisual specialist to program lighting and sound levels.