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I am a scientist at heart with a passion to help businesses use data, technology and AI to drive great customer outcomes. I have worked in data science for over 25 years and I have detailed hands on experience of many aspects of data science, analytics and technology in general.Ideal roles allow me to draw upon my broad experience in order to lead and develop an organizations use of technology - especially where data and AI are core components of the product stack.I like new challenges and thrive when there is complexity and ambiguity – when the way forward is unclear I pull on my network, team and intuition to experiment to guide my actions. I have a strong business focus combined with technological enabling me to quickly identify scenarios where analytics and data science add value to the business. My experience and behaviors allow me to align technical and non-technical stakeholders at all levels within an organization.I prefer to mentor than manage. I love teaching, helping those around me connect the dots and increase their understanding. I grow when assisting others - sharing my knowledge and learning from different points of view. I am having a fantastic time helping Chegg get more out of their data faster, to help students save money, learn faster and get smarter. I am excited to work with teams and partners to help them become smarter data consumers and build amazing personalized experiences.
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Vice President - Learning Experience Technology PrototypingChegg Inc. May 2024 - PresentSanta Clara, Ca, UsLead the Learning Experience Technology Prototyping (LXTP) team at Chegg, advancing AI-powered educational technology innovation. We unlock continuous discovery through our "Prototyping in a Week" playbook where we go from idea to customer insights in just one week. Rapidly develop and refine functional prototypes, facilitating direct student feedback and testing. Collaborate across Chegg to nurture a culture of innovation, encouraging teams to embrace prototyping methodologies. Work to accelerate Chegg's evolution as a learning technology leader by bridging ideas with tangible, testable solutions. -
Data Science Vice President @ Chegg SkillsChegg Inc. Mar 2021 - Apr 2024Santa Clara, Ca, UsLeading a team responsible for transforming our data into insights, predictions and data products that help more people learn in-demand skills and find pathways into better paying jobs. Technical hands on leader integrating Generative AI into our student facing products (including AI support, interactive AI roleplay practice and soft skills assessment) as well as retooling our instructional design procesess to leverage generative AI and automation for streamlined course creation.
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Head Of Data SolutionsChegg Inc. May 2020 - Mar 2021Santa Clara, Ca, UsSet up new team accountable for building an event based analytics platform. Responsible for migrating legacy analytics to this modern stack, and integrating with Amplitude and Optimizely. Ensuring that Chegg has a unified easy to use, accurate, scalable and trusted analytics platform to help our Product and Analytics teams use data to quickly answer critical questions and power personalized product experiences that help us better serve our students.
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Head Of AnalyticsChegg Inc. May 2017 - May 2020Santa Clara, Ca, UsHeading up Analytics, Business Intelligence and Marketing Technology teams at Chegg; leading and growing a diverse group of analysts, data scientists, systems analysts, engineers, and people managers - across 3 US locations and India.
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Director Of ExperimentationWalmart Global Ecommerce Jan 2017 - May 2017Bentonville, Arkansas, UsLed the roll out of Walmart's in house Experimentation Platform. Set up technology, teams and processes to ensure Walmart Product teams could scale their experimentation - empowering the Experimentation First product culture. Set strategic priorities for platform roadmap and provided technical direction on core features. -
Head Of Ebay Datalabs And EconomicsEbay Nov 2015 - Jan 2017San Jose, Ca, UsAs a data leader at eBay, I headed two teams dedicated to leveraging data for deeper data based insights into consumer behavior in the eBay Marketplace.DataLabs: set up team whose mission was to interpret eBay’s extensive data to engage users with compelling data stories, content, and data applications. We aimed to enhance brand value by creating shareable and impactful data-driven narratives, boosting buying and selling considerations globally. Recognized as the go-to source for connecting with eBay data, we collaborated with various teams (comms, PR office of the CEO) to integrate data into their communications.Economics Team: I led the team that applied microeconomic theory and econometric analysis to uncover new opportunities for improving marketplace efficiency. By reducing market frictions, we enhance the buying and selling experience. Our team was sought out for its expertise in marketplace dynamics through innovative data analysis and rigorous experimentation. We work closely with product, business and finance teams across eBay and maintain strong partnerships with academic researchers. -
Head Of Experimentation AnalyticsEbay For Business Jun 2013 - Nov 2015San Jose, California, UsLed the team responsible for maintaining eBay's "test and learn" culture to achieve customer and business outcomes.Designed and analyzed experiments, conducted observational studies, and guided hypothesis development.Developed a flexible experimentation framework and processes for organizational alignment.Conducted statistical research to enhance methodologies, including heterogeneous treatment effects and network effects.Partnered with internal teams and the research community to shape the Experimentation Program.Aligned the experimentation platform with business needs and provided rapid support to maintain program integrity. -
Experimental Design And AnalysisEbay Jan 2013 - Jun 2013San Jose, Ca, UsRotation to the US to work more closely with the statistical research teams working on methodologies for eBay’s Experimentation Program. I focused on the evaluation of a Bayesian framework for the analysis of test results to ensure that the analytic teams provide the most useful input to the decision-making processes. Led research and made recommendations that resulted in increased capacity to run more experiments with no impact to statistical rigor or results.Following my rotation I was asked to permanently relocate to the US and lead and transform this team.
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Senior Manager Eu Buyer And Search AnalyticsEbay Apr 2011 - Dec 2012San Jose, Ca, UsI managed the European Product Analytics team - delivering A/B test analytics and product insights. I worked closely with business partners and finance to ensure investment in product development translated to improved business performance. Won eBay Hero Award for operational excellence work resulting in huge scaling of tests. Globalized our team function to realize increased efficiencies for region
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Associate DirectorCaci Ltd 2006 - Apr 2011London, England, GbMy responsibilities were largely focussed on technical pre-sales and delivery of data science consultancy projects within large blue chip organisations. My projects covered two main areas – customer insight and analytics and contact centre modelling and optimisation.○ Consulted with many of the UK’s leading consumer businesses helping to improve their analytical processes and deliver value from data○ Worked with clients to implement data and model based CRM solutions○ Created CACI’s Contact Centre Simulation and Forecasting ProductI led the creation of CACI’s Contact Centre Simulation and Forecasting practice. This included the creation of the software products to enable clients to build more realistic models of their increasingly complex operations – allowing optimal resourcing decisions to be made. -
Associate DirectorCaci Sophron 2006 - 2011Consulted on system design to optimise marketing spend across channels and customer groups. Helped build simulations of marketing strategies for clients such as Vodafone Netherlands and Yelp. Built neural network and regression based marketing mix models and optimization systems for clients such as AXA Sun Life Direct.
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ConsultantImaj Consulting 2001 - 2005Worked as part of team building, maintaining and selling the IMAJ Contact Centre workforce management system. In particular I led implementation of the system for a range of clients including NHS Direct, Smile, Lloyds TSB, Thus, and RSA. I directly contributed to database design, stored procedures and reports, as well as Visual Basic application development. I reengineered the optimisation engine, working with developers and optimisation experts to migrate from LP/IP techniques to Genetic Algorithms. I provided technical support and training to clients in both optimisation and forecasting, translating business objectives into algorithms to efficiently forecast and schedule contact centre workforces, balancing staffing costs with customer service levels.
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Graduate StudentUniversity Of East Anglia 1996 - 1999Norwich, Norfolk, GbStudied Environmental Sciences at the leading 5* rated research department.
Matt Gardner Skills
Matt Gardner Education Details
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University Of East AngliaAtmospheric Sciences And Meteorology -
University Of East AngliaEnvironmental Sciences
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Old Swinford Hospital School, StourbridgeGeography (A)
Frequently Asked Questions about Matt Gardner
What company does Matt Gardner work for?
Matt Gardner works for Chegg Inc.
What is Matt Gardner's role at the current company?
Matt Gardner's current role is Vice President - Technology Prototyping.
What is Matt Gardner's email address?
Matt Gardner's email address is ma****@****ail.com
What is Matt Gardner's direct phone number?
Matt Gardner's direct phone number is +140848*****
What schools did Matt Gardner attend?
Matt Gardner attended University Of East Anglia, University Of East Anglia, Old Swinford Hospital School, Stourbridge.
What are some of Matt Gardner's interests?
Matt Gardner has interest in Education, Environment.
What skills is Matt Gardner known for?
Matt Gardner has skills like Analytics, Forecasting, Data Analysis, Business Intelligence, Customer Experience, Predictive Modeling, Erp, Data Mining, Segmentation, E Commerce, Change Management, Customer Analysis.
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