Matt Wickizer Email & Phone Number

Little Rock, Arkansas Area

•Tasked with deploying, monitoring, troubleshooting, and optimizing Verizon Wireless’ 3G (eHRPD/EVDO) and 4G (LTE) Alcatel-Lucent-based markets throughout the South Central Region with a primary focus on Oklahoma (SN128/Market 184: July, 2009 - July, 2013), Arkansas (Markets 182, 183, 185, 482, 483, and 485: July, 2013 - January, 2015), and Fort Smith (Markets 183 and 483: January, 2015 - Present) equating to in excess of 1,800 eNBs.•Visualized, tested, and deployed cutting-edge LTE parameter adjustments for the purpose of improving both the customer experience and key scorecard metrics such as Setup Failures, Connection Drops, 4G retention, VoLTE Ineffective Attempts, and VoLTE Lost Calls.•Served as the Regional lead with respect to peer training, load-over-load parameter evaluations, and opening performance-related dialogues with both Headquarters and ALU on an as-needed basis for GPL (Golden Parameter List) propagations following the introduction of new eNB software. •Devised and executed a seamless, customer-transparent strategy for upgrading in excess of 120 commercial AWS eNBs in Arkansas from 10MHz x 10MHz (A and B Blocks) to 20MHz x 20MHz (AB, A2BC, and BCD Blocks) and 15MHz x 15MHz (BC Blocks) immediately following the acquisition of additional AWS spectrum.•Collaborated with various System Performance and In-Building team members to fine-tune the performance of numerous high profile Distributed Antenna Systems throughout South Central.•Strategized with Data Sales Engineering and Government Sales to produce a customer-acceptable, network-friendly solution for LTE-equipped cameras streaming live feeds to various municipalities for surveillance purposes across South Central. •Served as a key FOA consultant with regards to the LRA (LTE in Rural America) initiative in Verizon Wireless' "white spaces" in Oklahoma. •Engineer - Data System Performance: July 2009 - February 2013•Senior Engineer - Data System Performance: February 2013 - May 2015

Little Rock, Arkansas Area

•Entrusted as a company-to-company liaison with respect to viewing, handling, and utilizing sensitive information related to divested and non-divested markets and customers once belonging to Alltel. •Developed and orchestrated time-sensitive testing associated with the configuration and deployment of the new MAG (Mobile Access Gateway) responsible for serving millions of former Alltel customers using feature phones to access mobile web.

Little Rock, Arkansas Area

•Researched and evaluated potential products, services, and technologies from a technical standpoint.•Conducted financial litmus tests to help determine the potential product, service, or technology’s viability.•Served as Product Marketing’s key technical resource in the research, development, and trialing of new offerings; likewise, served as the corporate lead for technical trials.•Supplied implementation and directional documentation to various internal groups for initial product and service rollouts.•Authored white papers and similar positional papers which detail new products and technologies.•Assisted Procurement with the negotiation of initial equipment and/or application pricing associated with new product and service deployments.•Constructed acceptance test plans to help ensure product, service, and technology functionality.•SME on Location-Based Services (Applications) - BREW, Java (i.e., RIM), and Windows Mobile operating systems.•Engineer I - Product Technology: January 2007 - January 2008

Fayetteville, Arkansas Area

•Observed and documented procedures for the building and testing of 14 separate product families within the Single Phase Switch Line.•Wrote Operational Method Sheets (OMS) to aid the company as it transitioned the manufacture of its Single Phase Switch and HX Cutout Lines to its Queretaro, Mexico facility. •Developed Inspection Operational Method Sheets (IOMS) based on CAD drawings and existing Technical Sheets to help ensure the product quality of incoming parts.

Fayetteville, Arkansas Area

•Investigated the feasibility of installing robots within the Road Wheel and Tank Tread Departments at Red River Army Depot under the guidance of Dr. Earnest Fant.

B.S., Industrial Engineering, 3.954 / 4.000

Activities and Societies: Lambda Chi Alpha, Theta Tau, Alpha Pi MuGraduated Summa Cum Laude

Education record