I investigate and solve complex problems for large companies. Most often in the logistics, reverse logistics and IT repair industry. I work with companies such as Microsoft, Dell, Nokia, HP, DirecTV, Motorola and Palm.+ 15 years global experience in IT industry+ Core focus in Process Improvement, Software Design and Implementation+ Experienced in operations re-engineeringSpecialties: Business Analyst and Organizational Development, Process Improvements, Software Design & Implementation, Project Management, Logistics, Reverse Logistics, Repair Services, Wireless Communications networks, Mobile Phones, Customer Management, Account Management,
Listed skills include Process Improvement, Program Management, Project Management, Management, and 42 others.