Developed an industry leading patient-centric digital health technology toolbox, the Conversant Health Platform. Brought four software products to market, all built upon the CH Platform: Conversant Recruit, Conversant Observe, Conversant Engage, and Conversant Connect.Conversant Recruit is based upon nearly five years' experience deploying digital patient recruitment campaigns and supports the efficient implementation of patient recruitment websites. Conversant Recruit facilitates study websites with interactive screening assessments, automated referrals to investigator sites, patient follow up feedback loops, and an investigator site portal to securely review referrals' information and track referrals' progress from new lead to randomized. Real-time dashboards accompany every deployment and allow customers to instantly see the metrics that matter most, from advertising performance to site-to-referral follow up times.Conversant Observe is a lightweight, flexible electronic data capture (EDC) system designed for late-phase research and commercial programs. Designed to comply with 21 CFR Part 11 as needed, Conversant Observe facilitates data collection directly from patients (ePRO/eCOA) and investigators via a variety of mediums: web, mobile, and SMS.Conversant Engage is a communication module designed to support patient-centric retention and engagement efforts throughout the life of a study. Multi-modal by design (SMS, phone, email), Conversant Engage allows patients to remain engaged on their terms. Powerful data integration and scheduling features allow communications to be sent to the right patient at the right time, with highly granular personalization.Conversant Connect provides secure synchronization, organization, and delivery of meaningful analytics from wearable devices, activity trackers, and mobile apps. Researchers can easily track and respond to study participants' data in real-time.

Responsible for developing technologies in support of the Patient Services group within Quintiles Health Engagement & Communications in order to meet our clients' objectives. Provided technical leadership in future/strategic product development initiatives, subject matter expertise for direct-to-patient and digital health research, and ongoing technical oversight for MediGuard.org.Managed and developed the Patient Services group's technical product offerings, including the digital patient recruitment platform, survey system (light EDC tool), and observational research platform.Responsible for team of seven developers/testers that created, maintained, and enhanced both new and existing systems.- Co-author, DIA poster “Recruitment Metrics From A Direct-To-Patient Approach To Enroll Patients In A Diabetes Practice-Based Research Network”- Owned the technical product development of Quintiles digital patient recruitment application, gathered business requirements, drafted UI mockups and project workflows, interfaced between clinical and engineering teams during development sprints to add new features in support of upcoming projects----> Reduced technical project delivery timeline from multiple weeks to a matter of days----> Led the internationalization effort to expand patient recruitment platform to support global engagements in over 30 country/language combinations- Managed Digital Patient Unit technical development of global patient retention communities - Served as technical subject matter expert for pre-sales engagements with clients- Liaised with technical development team to ensure stability of MediGuard.org platform, document new feature requests, assist in client and internal IT audits

- Project Lead for pilot PRO + EMR longitudinal study in Type 2 Diabetes----> Expanded to include over 4,000 patients in USA and Canada----> Preliminary findings from this study presented at DIA in Boston, MA June 2013- Piloted digital patient recruitment for a Patient Reported Outcome (PRO) + Electronic Medical Record (EMR) linkage project with Swansea University targeting Cholesterol patients in Wales, UK - Piloted Supplemental Patient Recruitment using Facebook & Google Adwords for digital patient recruitment initiatives- Co-author, ISPOR poster “Conducting Research on the Internet: Medical Record Data Integration with Patient-Reported Outcomes”----> Later published in the Journal of Medical Internet Research- DPU Project Lead for international (UK & IT) medication adherence program among hypertension patients; collaborated with Quintiles Medical Communications (UK) to deliver unified solution to client

- Programmed, tested, and documented databases in accordance with programming standards and validation procedures with guidance from senior staff- Liaised with Data Team Lead to evaluate client change requests and program modifications as directed- Assisted Principal Analyst with mockup, design, and programming of eCRFs- Programmed edit checks to ensure data integrity during data entry Plan and coordinate database development, maintenance, and user support of clinical systems- Provided maintenance support services – installed databases for validation testing

This was an interesting journey, even though we ultimately ended up winding the company down. Beacon Case started while I was working at another start-up (MediGuard), as the handcrafted tablet case market emerged. With the help of my long-time friend and co-founder, Jeff Hobble, the idea for Beacon Case transformed from a sketch in a moleskine notebook into a line of handcrafted Kindle Fire and iPad cases. Eager to start manufacturing, Jeff (fantastic woodworker) and I moved into a house that had a massive workshop, and we set about creating a production work-space. We worked with a millwork company in South Carolina to source part of the wooden frame for the case and a family-owned bookbinder in Chicago supplied the covers. We handcrafted an additional component of each case in our workshop, and handled all the finishing and assembly in-house (literally).The final product was a beautiful, handcrafted case that, if run over by a truck, would protect an iPad or Kindle Fire without so much as a scratch on the device or case.I networked with bloggers to promote the cases - resulting in many reviews and even an interview which appeared in the Lead Gen column in Entrepreneur magazine.

- Provided logistical support for customer events and developed marketing collateral for Pfizer & Takeda vendor fairs, DIA Conferences, and Global & Regional Sales Team Meetings- Developed and managed Global Sales budget expense management – PO tracking, Invoice, and AP documentation and process- Managed Salesforce.com CRM Campaigns for client facing events- Supervised small team completing outbound calls to update Quintiles’ Investigation Site database of over 2,000 investigators- Assisted Sales Analysis team with sales analysis via Salesforce.com CRM and corrected discrepancies in CRM database