I ignite transformative change—guiding and empowering executives toward achieving their professional goals. Our work supports my clients to live authentically, find clarity and confidence, and cultivate fulfilling relationships. My approach focuses on fostering self-awareness, promoting personal growth, and driving business success.

• Completely redesigned of a major regional health provider's website in 2020: information architecture, interaction design, and high-level content strategy• Redesigned out-of-box experience for a new Virgin Mobile product• Conducted iterative usability testing of websites and apps for a SaaS telecom startup; UX improvements created a foundation for market-leading products• Evaluated the online presence of the American Psychological Association to improve the experience for its 115,000+ members and the general public; created a roadmap to align web projects with organizational mission

Envisioned, designed, and lived an active, challenging, year-long career break experienceGOALS• Becoming a more well-rounded global citizen• Experience living conditions in a variety of geographic and socioeconomic environments• Pushing myself well outside of my comfort zonePLANNING• Designed and implemented a saving plan two years in advance of trip launch• Researched budget, logistics, and safety considerations for more than 40 countries• Developed an optimal itinerary based on travel priorities and climateACTIVITIES • Bicycled a total of 2,500 miles in 13 countries, including Cambodia, Vietnam, and Turkey• Lived and stayed with locals in most of the 21 countries visited• Traveled extensively in Syria• Served as marketing and HR consultant for a European-themed cafe in Beijing• Completed more than 90 hours of independent study and acquired at least rudimentary communication skills in 6 languages: Mandarin Chinese, Thai, Khmer (Cambodian), Vietnamese, Levantine Arabic, and Hungarian• Documented observations extensively in writing and photographs

• Responsible for creating appropriate and engaging user experiences for websites, intranets, and rich internet applications• Interviewed stakeholder groups and collaborated with clients to prioritize needs• Planned, designed, and executed user research through surveys, interviews, log analysis, and participant observation• Developed detailed functional requirements• Crafted deliverables including conceptual models, site maps, experience flow diagrams, wireframe models, and presentations• Collaborated closely and proactively with developers, visual designers, and project managers at all project phases• Designed protocols and facilitated in-person and remote usability testing• Delivered qualified marketing leads through personal networking, yielding more than $2 million in company revenue• Recognized by CEO for consistently moving projects forward despite multiple client stakeholders and challenging personalities• Clients included Marriott International, National Education Association, and American Psychological Association

• Responsible for the planning, design, functionality, and maintenance of membership organization's website• Designed & produced web pages, maps, diagrams, newsletters, presentations, and environmental graphics• Published award-winning e-newsletter• Assessed data-management needs and recommended improvements• Spearheaded an organization-wide IT audit• Trained non-technical staff in use of IT resources

• Responsible for overall appearance, functionality, organization of www.ForeignPolicy.com• Wrote and edited review articles of web sites relevant to international affairs• Researched, wrote, and edited The FP Alert, a monthly e-mail newsletter; distribution over 17,000

• Researched, commissioned, wrote, and proofread articles• Reviewed manuscripts and article proposals; drafted responses• Verified factual accuracy of articles through library & online research and phone interviews

• Contributed to a wide range of administrative and research projects supporting the nonprofit, nonpartisan, nongovernmental organization's work to strengthen democratic institutions and practices throughout the world• Provided logistical support to visiting leaders of the Democratic Opposition of Serbia during the last year of Slobodan Milošević's rule• Served as a liaison between Washington headquarters and field office in Kosovo shortly after NATO bombing of Serbia

• Completed intensive seminar on the theory and practice of teaching writing• Taught 15 students per semester to organize ideas effectively and edit their prose in a variety of disciplines• Coached students in public speaking and debating techniques