Matt Wisner Email and Phone Number
Matt Wisner work email
- Valid
- Valid
- Valid
Matt Wisner personal email
- Valid
Matt Wisner phone numbers
* Solution Architecture * Technical Business Development* Solution Development * Technical Account Management* OSS/BSS Integration * Systems Engineering* IT Consulting * Business Process Automation* Customer & Employee Training * Business/Service AssurancePROFESSIONAL ACCOMPLISHMENTS------------------------------------------------------------ Solution Architect and Test Manager for LTE/4G/3G/2G projects for the second largest wireless telecommunications provider in the United States. Automated the use of filter-based historical data as simulated events for all test phases including ST, IST, E2E, and UAT. Results: Regularly improved QA and decreased TTM. Lead project team that designed, developed, and delivered next-generation service management platform for Canada’s second-largest telecommunications company. Solution included custom BMC Remedy and Siebel Lynx trouble ticketing gateways with store-and-forward capability and parent-child relationships using Java, SOAP/Web Services, Netcool/Impact, Netcool/OMNIbus, Oracle RDBMS, and JMS. Results: Project’s success led to additional projects worth over $2 million in services the following year. Designed, developed, and delivered a proprietary, automated circuit testing and cross-connect reconciliation solution in C#/.NET with trouble ticket integration compatible with Nortel DMS, Lucent 5ESS, Tadiran T::DAX, Alcatel 1630/31, Adtran TA3000 and TA4303, Tellabs Titan 5500, Spirent Hekimian, JDSU CENTEST, BMC Remedy, TBS Metasolv, and Granite Xpercom. Results: Generated substantial savings for multiple CLECs by reducing truck rolls and MTTR by up to 50%. Delivered imperative functionality on fourteen-day POC on-site for Telco in Beijing, China. POC deliverables included demonstrating integration with proprietary, back-office system and Tivoli Netcool. Results: Successful POC lead to sales of software and services totaling approximately $500k.
Wells Fargo
View-
Vp/Lead Software Engineer - Chief Technology Office - Enterprise Observability ServicesWells Fargo Jan 2023 - PresentSan Francisco, California, Us● Lead complex technology initiatives including those that are company-wide with broad impact● Key participant in developing standards and company-wide best practices for engineering complex and large scale technology solutions ● Design, code, test, debug and document for projects and programs
-
Vp/Lead Software Engineer - Architecture & Engineering Sre Observability - Chief Technology OfficeWells Fargo Jan 2022 - Jan 2023San Francisco, California, Us
-
Vp/Senior Software Engineer - Architecture & Engineering Sre Observability - Chief Technology OfficeWells Fargo Jul 2020 - Jan 2022San Francisco, California, Us
-
Lead Systems EngineerGen-E Nov 2018 - Jul 2020Newport Beach, California, Us● Pre-sales, engineering, and development roles for this startup company's AIOps product built on top of Elastic Stack/Elasticsearch● Designed, developed, and delivered custom Logstash input plugin in Java to integrate with popular IT Trouble Ticketing system● Built, tested, and demoed unsupervised/anomaly detection machine learning (ML) jobs using prospect/customer data sets including telcos and managed-service providers● Developed Kibana dashboards and Logstash pipelines for Proof of Concepts (POCs) data ingestion often requiring Ruby customization ● Extensive use of Docker Containers in Proof of Concepts (POCs) to decrease level of effort and increase time-to-market● Developed Ansible playbook to automate the bootstrap of Kubernetes/OpenShift Container Platform (OCP) cluster and automate certain "oc" commands (e.g. approving CSRs) to bring all cluster nodes "Ready" -
Lead Infrastructure EngineerJcpenney Nov 2013 - Nov 2018Plano, Texas, Us● Spearheaded effort and received CapEx funding for multi-phase project toreplace (sunset) IBM Netcool with Splunk. Completed Phase 1 of the project which reduced OpEx spending by $350,000 annually, positioned the company with a next-gen Observability tool,and enabled the business to auto ticket all required operational elementspreviously precluded by cost.● Planned and built solutions and supported operations for four (4) SolarWinds NPM/NTAinstances, IBM Netcool, and an automation team.● Collaborated with stakeholders, project managers, architects, business analysts,operations teams, and developers to plan, define, design, test, document, anddeliver infrastructure engineering solutions.● Helped define and plan roadmaps for monitoring and automation tools.● Regular vendor management responsibilities including license/maintenancerenewals and new product/service discussions and quotes. ● Integrated SolarWinds with Cradlepoint NetCloud Manager via REST API asNetcool/Impact policies enabling the NOC/end-users to seamlessly view thestatus and details of secondary WAN sources for all 800+ retail stores in a singlepane of glass including LTE modem status, signal strength (RSSI), signal quality(SINR), and data usage.● Developed SolarWinds custom “stores dashboard” enabling NOC/end-users inreal-time and historically to track offline/slow/flapping stores, current WANsource -- primary or secondary -- and carrier information for each store includingname, site type, and up/down bandwidth for 40+ carriers.● Replaced out-of-the-box Netcool Remedy Ticketing Gateway with customJavaScript solution written for Netcool/Impact including automatic INCresolution, data-driven handling of ARS errors, and HipChat room notifications fortickets created, heartbeats, KPIs, and all API errors received from Remedy. -
Lead Solution Architect, Test Manager, Netcool ConsultantIbm Jan 2011 - Nov 2013Armonk, New York, Ny, UsAs a member of IBM GBS permanently assigned to AT&T Mobility account, performed the following:● Facilitated six separate LTE/4G/3G/2G projects per month on average.● Deliberated, advised, and approved business requirements with stakeholders,and system requirements with architects, PMs, and developers.● Collaborated with IBM Delivery Team to define high-level and detailed designdocuments compliant with business and system requirements.● Prepared multiple time and cost estimates per project across the SDLC.● Approved and estimated Change Requests (CR).● Liaison between AT&T Stakeholders/PMs and IBM delivery team.● Test Manager responsible for defining test plans, test cases, and test execution.● Regularly improved quality and decreased TTM by automating the use ofhistorical data as simulated events for all test phases including ST, IST, E2E, andUAT. -
Senior ConsultantGen-E Aug 2010 - Jan 2011Newport Beach, California, Us● Installed, configured, and customized “Resolve” business solutions, generationE’sRun Book Automation product.● Lead Engineer for an automated T1 testing solution for a national wireless carrierintegrating JDSU NetAnalyst with TTI/NeTkt and Resolve. Responsibilitiesincluded P&A, business and system requirements definition, TTI integration, andoverall solution design
-
Lead Systems EngineerAlcatel-Lucent Enterprise Mar 2008 - Aug 201092707 Colombes, Fr● Alcatel Lucent acquired ReachView Technologies in March, 2008● Lead Systems and Application Integration (SAI) project teams responsible fordelivering multi-million dollar business solutions for the world's largesttelecommunications and service providers.● Cultivate productive relationships with customers and stakeholders to bettermanage expectations and sense of urgency.● Analyze customer requirements and spearhead responsive solutions.● Designed, developed, and delivered “Relevance” business solutions, a .NETrapid-fire solution development platform.● Designed, developed, and delivered IBM Netcool business solutions. -
Senior ConsultantReachview Technologies Jan 2004 - Mar 2008Us● Core team member and key contributor to a next-generation service managementplatform for Telus (Canada) delivered in multiple phases over three years.● Worked with Stakeholders, Architects, SMEs, and PMs to define business andsystem requirements.● Decreased MTTR and SLA penalties by proactively developing an extended,custom monitoring tool with Manager of Managers ("MOM") functionality,including threshold-based trend analysis with notification, performing custommonitoring of Netcool/OMNIbus, Netcool/Impact, and Oracle's roles inmission-critical business processes.● Designed, developed, and delivered custom trouble ticketing interfacesintegrating Netcool/Impact with BMC Remedy and Siebel Lynx, includingstore-and-forward (SAF) support, parent-child relationships, and SOAP/WebServices.● Designed, developed, and delivered ALU Relevance communicators in .NET/C#for the Lucent GTD5, TL1, Alcatel 1630/31, Tadiran T::DAX, Tellabs T5500,and TAG, a proprietary security proxy.● Proactively developed a troubleshooting tool in C (“tcpproxy”) that expeditedthe identification and fix for product defects causing Sev1 Production outages.● Proactively developed an automation tool in Perl (“nci_promote”) that simplifiedthe promotion of Netcool/Impact code between environments/instancessignificantly reducing the LOE to keep multiple instances in synch. -
Senior Systems EngineerMicromuse Inc Oct 1997 - Aug 2002● Pre-sales work including Presentations, POCs and RFPs.● Installed and customized Netcool/OMNIbus business solutions.● Delivered imperative functionality on fourteen-day POC on-site for Telco in Beijing, China. POC deliverables included demonstrating integration with proprietary, back-office system and Tivoli Netcool. Results: Successful POC lead to sales of software and services totaling approximately $500k● Delivered deal-making functionality and developed production-ready prototypesin C/C++ for over 10 products in the company's portfolio of out-of-the-boxsolutions including an SSL-capable HTTP ISM and the following OMNIbus probes:Siemens EWSD, TL1, TBOS, Lucent 5ESS, Lucent ECP, Avaya Definity G3, GlenayreVMS, Dantel PointMaster, Newnet SMS, DSC DEX600/C and Landis Staefa P2.● Developed custom OMNIbus probe in C that integrated Netcool with 25,000 phonecalls daily from Teltronics SEB, SEB II, and Dispatchers reporting Nortel PBXproblems. Integration also supported Teltronics proprietary protocol for errorchecking and receipt confirmation, and allowed customer to retire both anin-house and COTS system. -
Web ConsultantIbm May 1997 - Oct 1997Armonk, New York, Ny, Us● Designed and developed business solutions to integrate ESA/390 customers' backoffice systems with the World Wide Web (WWW) part of IBM’s e-businessinitiative.
-
Senior Software EngineerSabre Decision Technologies International Llc Nov 1995 - May 1997● Designed, developed, and delivered websites providing online booking, frequentflyer account management, and Net SAAver fares for one of the world’s largestairlines. -
Software EngineerEricsson Feb 1995 - Nov 1995Kista, Stockholm, Se● Designed and developed Advanced Intelligent Network (AIN) services in C++. -
InternIbm Jun 1989 - Feb 1995Armonk, New York, Ny, Us● Provided programming and operational support.● REXX Source code submission to IBM VM Development in Endicott, NY, wasincorporated in Operating System command CP QUERY MDISK.
Matt Wisner Education Details
-
University Of North Texas -
Lewisville High School
Frequently Asked Questions about Matt Wisner
What company does Matt Wisner work for?
Matt Wisner works for Wells Fargo
What is Matt Wisner's role at the current company?
Matt Wisner's current role is VP/Lead Software Engineer - Chief Technology Office - Enterprise Observability Services.
What is Matt Wisner's email address?
Matt Wisner's email address is mw****@****ail.com
What is Matt Wisner's direct phone number?
Matt Wisner's direct phone number is +121440*****
What schools did Matt Wisner attend?
Matt Wisner attended University Of North Texas, Lewisville High School.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial