Matthew Murray Email & Phone Number

United States

Waltham, Massachusetts, United States

-Kept robotic loaner fleet maintained; Updated hardware and repaired hardware components and updated embedded firmware.-Coordinated with our Hardware Team to provision and package outgoing loaner robots per site-specific instructions.-Repaired robots that were unable to be serviced by techs in the field. -Trained 3rd party contract technicians at our contract manufacturer.-Remotely managed our rental repair program.-Handled mass disassembly of decommissioned robots and… Show more -Kept robotic loaner fleet maintained; Updated hardware and repaired hardware components and updated embedded firmware.-Coordinated with our Hardware Team to provision and package outgoing loaner robots per site-specific instructions.-Repaired robots that were unable to be serviced by techs in the field. -Trained 3rd party contract technicians at our contract manufacturer.-Remotely managed our rental repair program.-Handled mass disassembly of decommissioned robots and coordinated scrap removal.-Managed orders, special requests, and inventory levels of spare parts for both our US and EU warehouses and clients.-Received incoming parts/parcels for Hardware, R&D, and Engineering. -Wrote and updated repair SOPs for company-wide use.-Developed dashboards in Google Sheets and Emaint to give higher visibility of loaners, triaged robots, and parts orders to Hardware and Repair Techs. Show less

Boston, Massachusetts, United States

-Managed a team of 10 and kept the day-to-day operations running in an efficient, timely manner. -Recalibrated and Repaired production robots. -Prioritized daily, weekly, and monthly tasks. -Managed inventory that is composed of hundreds of tile colors ordered from different suppliers all over the globe. -Streamlined production processes bringing overall throughput up by ~20% with the help of R&D.-Regularly collaborated with all divisions of our team to maintain and… Show more -Managed a team of 10 and kept the day-to-day operations running in an efficient, timely manner. -Recalibrated and Repaired production robots. -Prioritized daily, weekly, and monthly tasks. -Managed inventory that is composed of hundreds of tile colors ordered from different suppliers all over the globe. -Streamlined production processes bringing overall throughput up by ~20% with the help of R&D.-Regularly collaborated with all divisions of our team to maintain and improve our process.-Worked in various production roles as needed, including but not limited to: Shipping, Quality Control, -Manual Production, and Robot Aided Production. -Coordinated move of production department to new building.-Managed remote warehouse inventory levels and organization. Show less