Matthew Wolfenden Email & Phone Number

New Zealand

New Zealand

I lead a team of Engagement and Performance Managers who are the central point of contact between ACC and health providers within geographical areas. Responsible for the effective management of provider relationships and their performance to ensure that ACC achieves value for money through the delivery of quality treatment and rehabilitation services. This is a key leadership role to ensure ACC facilitates collaborative and trusting relationships with providers, with a shared focus on… Show more I lead a team of Engagement and Performance Managers who are the central point of contact between ACC and health providers within geographical areas. Responsible for the effective management of provider relationships and their performance to ensure that ACC achieves value for money through the delivery of quality treatment and rehabilitation services. This is a key leadership role to ensure ACC facilitates collaborative and trusting relationships with providers, with a shared focus on better client outcomes and experiences, in line with the Health Sector Strategy. It is also critical in achieving improved provider trust and confidence, and in engaging with providers to play an active role shaping the New Zealand health care landscape. Show less

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

PHARMAC’s funding and procurement activity spans community pharmaceuticals, hospital medicines and medical devices. The Procurement and Contracts team manages the procurement of medicines and medical devices, for use in the community and on behalf of DHB hospitals. The role is focused particularly on establishing national agreements, and developing market approaches and procurement strategies in conjunction with Therapeutic Group Managers or Device Group Managers. • Researching,… Show more PHARMAC’s funding and procurement activity spans community pharmaceuticals, hospital medicines and medical devices. The Procurement and Contracts team manages the procurement of medicines and medical devices, for use in the community and on behalf of DHB hospitals. The role is focused particularly on establishing national agreements, and developing market approaches and procurement strategies in conjunction with Therapeutic Group Managers or Device Group Managers. • Researching, planning and running appropriate procurement process in accordance with government rules of sourcing (e.g. tender, RFX, negotiation).• Obtaining advice on the commercial, legal and clinical considerations when analysing proposals received from suppliers.• Consulting with interested parties (depending on process).• Writing up and presenting analysis of proposals to PHARMAC’s Board or Delegate.• Assisting with managing implementation of contracts, including relevant communications with key stakeholders.• Managing the transition of approved contracts to the contract management function. Show less

Wellington, New Zealand

To establish the contract management aspects of PHARMAC's medical devices management function and manage contracts for devices.

Hemel Hempstead, United Kingdom

Additional role - Responsible for the successful roll out, teaching, training and coaching of Thermo Fisher Scientific's adopted Continuous Improvement (CI) methodology - Practical Process Improvement (PPI) at the Hemel Hempstead site (165 employees). PPI Process Manager• Divisional, Site (or corporate) resource assigned to site for PPI project support. • Qualified to teach and coach PPI teams through project and 8 step method. • Possesses extensive knowledge of quality… Show more Additional role - Responsible for the successful roll out, teaching, training and coaching of Thermo Fisher Scientific's adopted Continuous Improvement (CI) methodology - Practical Process Improvement (PPI) at the Hemel Hempstead site (165 employees). PPI Process Manager• Divisional, Site (or corporate) resource assigned to site for PPI project support. • Qualified to teach and coach PPI teams through project and 8 step method. • Possesses extensive knowledge of quality theory and methods • Assists in implementing and leading PPI efforts• Conducts organizational training on PPI methodology and problem-solving tools • Work with teams throughout project to execute plans • A “change agent” highly versed in continuous improvement process• Member of the PPI Steering CommitteeThe objective of PPI is to increase profit and organisational effectiveness by improving customer satisfaction, quality, and productivity, all while reducing costs. It is based on three principles: - Apply logical simplicity - Use practical methods and tools - Involve everyonePPI replaces complex programs with a straightforward method—one that works. Show less

Hemel Hempstead, United Kingdom

Responsible for delivering an AOP for Support Plan sales in excess of $10M for the UK & Ireland. I worked closely with my two direct reports as well as the Sales and Service teams to ensure close to 100% renewal business and maximise "Out of Warranty" and "Time and Material" conversions to Support Plans.Main Areas of Focus : - Managing key service accounts and business development - Consultive selling to out of warranty and time & material customers -… Show more Responsible for delivering an AOP for Support Plan sales in excess of $10M for the UK & Ireland. I worked closely with my two direct reports as well as the Sales and Service teams to ensure close to 100% renewal business and maximise "Out of Warranty" and "Time and Material" conversions to Support Plans.Main Areas of Focus : - Managing key service accounts and business development - Consultive selling to out of warranty and time & material customers - Supporting the Instrument Sales Team with Extended Warranty sales - Negotiating renewal businessAs a successful and experienced member of the European Service Sales Team - I had additional responsibility to control the Support Plan pricing tool for the whole of Europe, which I developed in 2006 as part of the implementation of a harmonised European Service Organisation. In 2010 I was part of a team to map the Service pricing into the the new European ERP system - SAP.I joined the Thermo Fisher Scientific UK Service Leadership Council in 2009 and my first action was to lead the delivery of an informative UK service marketing piece which highlighted the breadth of the services available across the UK Company Divisions. I relished this project as marketing is an area of the business that I am passionate about and it allows me to show my creative side. Show less

Hemel Hempstead, United Kingdom

Prior to promotion in August 2004 - I joined Thermo Electron's UK Post Delivery Sales group, following University, as a targeted telesales person. My main responsibilities were to:• Contact out of warranty and time and material customers to sell the the benefits of being contract customer.• Remind customers who had been sent service contract renewal quotations of the importance of continual cover and to up-sell their existing CarePlan product. The main objective was to build a… Show more Prior to promotion in August 2004 - I joined Thermo Electron's UK Post Delivery Sales group, following University, as a targeted telesales person. My main responsibilities were to:• Contact out of warranty and time and material customers to sell the the benefits of being contract customer.• Remind customers who had been sent service contract renewal quotations of the importance of continual cover and to up-sell their existing CarePlan product. The main objective was to build a rapport with the customer and extract a purchase order before the contract had expired.• Maintain the contract sales customer records database. Show less

Bsc Hons, Chemistry, 2:1

Elected modules in Finance, Pharmacology, Medicinal Chemistry and Biochemistry. My final year thesis involved “Modifying organic substrate.

Diploma, Applied Management

The Diploma is a broad-based management programme. There are eight modules: - Personal Development & Leadership - Managing Customer.

Diploma In Procurement And Supply, Purchasing, Procurement/Acquisitions And Contracts Management

The Chartered Institute of Procurement and Supply (CIPS) Level 4 Diploma in procurement and supply is a vocationally related.

Advanced Diploma In Procurement And Supply

The Chartered Institute of Procurement and Supply (CIPS) Level 5 Advanced diploma in procurement and supply is a vocationally related.