Matt Pearson Email & Phone Number

Houston, Tx, Us

Columbia, Sc, Us

Hopkins, South Carolina, United States

Supported a 4-member HR Team by executing administrative tasks, completing projects, scheduling, and facilitating interviews.Streamlined and led on-boarding and orientation for new hires, ensuring seamless integration into the company culture while reducing onboarding time 20%. Collaborated with cross-functional teams and department heads on local employee engagement initiatives, organizing events that boosted employee morale and satisfaction, and increased employee participation 25%.Assisted with recruitment efforts by sourcing and screening candidates, increasing qualified applicants 15%.Managed local communications to managers and employees, ensuring timely dissemination of information and transparency.

West Columbia, South Carolina, United States

Receive and fill an average of 35 online customer orders per shift and prepare for customer pick-up or delivery. Fostered a welcoming, professional atmosphere, promptly addressing customer and associate needs, that improved “likelihood to recommend” survey result and exceeded the company weekly goal of 82%.Contributed to timely and accurate fulfillment of customer orders, ensuring the smooth operation of the stores online and in-store pickup process, increasing repeat customer transactions quarter over quarter by roughly 50%.Ensured merchandise was in good condition, accurately accounted for, and delivered to customers on time, which decreased customer cancelation rate and was recognized as “best in district.” Handled merchandise safely while loading onto delivery trucks and assisting customers and staff, helping store achieve 365 days without a workplace accident; one of 50 stores to achieve this result out of 1700+ Lowe’s facilities.

West Columbia, South Carolina, United States

Led a 60-member team that provided seamless checkout and order fulfillment totaling over 1000 transactions per day. Supported department in recruitment, onboarding, and employee relations, improving overall employee morale & retention. Assisted with training and development, enhancing employee skills, and aligning knowledge with organizational objectives. Increased employee engagement scores ~12% through the implementation of targeted initiatives based on feedback analysis.

Columbia, South Carolina

Wilmington, North Carolina, United States

Managed client presence on varying social media platforms including Facebook, Instagram, YouTube, and Twitter.Generated invigorating social media content to promote organizations’ future Annual Awareness Walk. Presented potential partnerships to promote increased event turnout.Collaborated with team to design graphics for upcoming merchandise.

Master Of Human Resource (Mhr)

Bajmc, Advertising

Bachelor of Arts in Journalism & Mass Communications Advertising Major Cognate in Sports and Entertainment Management 3.4 GPA

Associate Of Arts - Aa