Matt Turner Email & Phone Number

• Develops curriculum, presentations, eLearning courses, videos, and other training resources
• Trains community bank and credit union employees on the use and communication of Pinnacle's products and services, as well as various professional development courses
• Manages social media pages and other digital marketing campaigns, and exhibits Pinnacle's products and services at conferences and conventions

Marble Falls, Texas, United States

• Opened to meet the commercial, real estate, wedding & event videoproduction, and training/consulting needs of the Texas Hill Country area
• Grew business to a viable full-time option in 5 months
• Doubled revenue each year since 2016
• Regularly volunteer with and offer job shadowing opportunities to communityyouth interested in video production
• Former President of the Marble Falls area chapter of Business NetworkingInternational (2017-2018)
• Finalist for 2018 Alignable Area Small Business of the Year

Marble Falls, Texas, United States

• 2014-2015 MFISD Secondary Teacher of the Year
• 2015-2016 Legacy Foundation Teacher of the Year
• Co-Designed a new A/V Studio, Control Room and Sound Booth for MarbleFalls High School
• Designed and implemented a new curriculum for MFHS A/V students,focused on career preparation through community internships and achievingprofessional certifications

San Antonio, Texas, United States

• Left in April 2013 due to Leukemia diagnosis and treatment
• Recruited back to SS&E in 2011 to manage their new Service InnovationDepartment
• Managed the overall fan and staff experience to achieve top NBA satisfactionrankings
• Helped develop and implement a high-level service culture for SS&E and its’contracted partner companies, including interactive training sessions andresource development
• Directly managed our Guest Services, Event Control and Report Writer staffto 98% mystery shop scores
• Developed and coached Manager, Associate Manager, Coordinator and Leadlevel staff members to become values-based leaders for our organization

Kerrville, Texas, United States

• Designed and implemented new curricula for both Digital Graphics &Animation and Multimedia courses, based on the Adobe Creative Suite
• Modified curriculum based on the needs of individual students to maximizetheir potential
• Stretched student potential by sourcing real-world projects that benefited theschool, district and community
• Implemented a classroom management accountability system to encouragestudents to use class time wisely and reward them for doing their best
• Created and sponsored an after school technology club and student-runtechnical support helpdesk
• Served as a member of the KISD Technology Committee and Career &Technology Department Scholarship Committee

San Antonio, Texas, United States

• Responsible for retention of approximately four million dollars in annualclient revenue across three distinctly different sports franchises, withconcentration on San Antonio Spurs season ticket holders
• Exceeded goal of fifty thousand dollars in annual referred revenue
• Established and implemented a program to retain new clients, beginning at thetime of sale
• Established and implemented new programs to personally get to know newclients
• Conceived and executed event plans to positively influence renewals
• Trained and coached new associates for success

Texas, United States

• Promoted to Assistant Banking Center Manager
• Responsible for banking center’s operational and sales excellence
• Led a team of sales and service professionals
• Scheduled for optimal results
• Drove service to sales opportunities
• Coached team to delight customers