Interior Design Consultant
Vancouver, British Columbia, Canada
A differentiated experience by providing enriching customer interactions, and providing elevated design offerings in-home, in-store and virtually with customers. Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration. Lead One-on-One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog. Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager. Stays informed with the marketplace and industry trends.Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, and gift registry). Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service.