Matty Campos Email & Phone Number

Rome, New York, United States

Utica, New York Area

• Works with three other Computer Technicians to provide Tier 1 and 2 support for over 1400 Windows machines across nearly 92 sites. • Installs, tests and configures new workstations, peripheral equipment and software.• Proficient with A/V setups, projectors, mobile and permanent sound systems, film and recording equipment• Provides mobile device support for iPhones, iPads through Meraki MDM.• Updates asset inventory through Access database and Asset Tiger.• Performs… Show more • Works with three other Computer Technicians to provide Tier 1 and 2 support for over 1400 Windows machines across nearly 92 sites. • Installs, tests and configures new workstations, peripheral equipment and software.• Proficient with A/V setups, projectors, mobile and permanent sound systems, film and recording equipment• Provides mobile device support for iPhones, iPads through Meraki MDM.• Updates asset inventory through Access database and Asset Tiger.• Performs networking maintenance including installing runs from patch panels and switches to terminations.• Uses cable tester, toner and probe to trace lines and diagnose networking issues. • Experienced with Notrel/Avaya phone systems. • Conducts new-user orientation every two weeks for 30-40 new employees. Ensures that new users are familiar with the functions of IT, is familiar with Active Directory, Email, UltiPro, Litmos. • Performs workbench computer maintenance including computer cloning, hard drive replacement, memory upgrades, and component replacement. • The go-to tech for assisting novice users – excellent customer service; Able to calm frustrated users. Show less

Utica, New York Area

• Provided remote helpdesk support and resolves problems to a variety of common issues related to networking, printing, peripherals, and agency-specific software.• Controlled Web Help Desk ticketing system, assigned tickets analysist/techs as needed.• Assign users and computers to proper groups in Active Directory.• Performs workbench computer maintenance including computer cloning, hard drive replacement, memory upgrades, and component replacement.• Created and maintained… Show more • Provided remote helpdesk support and resolves problems to a variety of common issues related to networking, printing, peripherals, and agency-specific software.• Controlled Web Help Desk ticketing system, assigned tickets analysist/techs as needed.• Assign users and computers to proper groups in Active Directory.• Performs workbench computer maintenance including computer cloning, hard drive replacement, memory upgrades, and component replacement.• Created and maintained constantly-growing records database of over 3000 boxes of records. Show less

Utica, New York Area

● Responsible for setting up, running and verifying the results of labs required for algebra and calculus based physics courses at Utica College. ● Maintained accountability and serviceability of lab equipment.● Worked with two other physics majors to write a lab manual to be used by future teaching assistants in the proper set up of labs.

Office Of Planning And Analysis, Utica, New York

● Conducts statistical analysis of data collected through various research projects● Creates detailed reports and presentations

303Rd Movement Enhancement Brigade

● Performed duties as Operations Sergeant● Assisted in mission planning, training, logistics, and data analysis

657Th Regional Support Command, 2009-2010

● Small arms repair shop manager, supervised junior soldiers in maintenance and repair of various small arms and armament systems● Conducted training on all weapon systems assigned to the command and subordinate units● Coordinated live-fire range operations

100Th Battalion, 442Nd Infantry Regiment

● Multiple deployments (Operation Iraqi Freedom, Operation Enduring Freedom)● Performed duties as a member of a mounted gunnery crew conducting quick reaction force and convoy security operations ● Assisted in the maintenance, repair and modification of personal and crew served weapons assigned to the company● Served in leadership positions including convoy commander, controlling 4 gun trucks and 40 cargo trucks● Directly responsible for assigned equipment exceeding $2 million… Show more ● Multiple deployments (Operation Iraqi Freedom, Operation Enduring Freedom)● Performed duties as a member of a mounted gunnery crew conducting quick reaction force and convoy security operations ● Assisted in the maintenance, repair and modification of personal and crew served weapons assigned to the company● Served in leadership positions including convoy commander, controlling 4 gun trucks and 40 cargo trucks● Directly responsible for assigned equipment exceeding $2 million in value● Worked closely with US Army Special Forces ODA teams to accomplish various missions essential in supporting the Armed Forces of the Philippines● Assisted in training US and foreign soldiers in tactics, techniques and procedures● Designed & implemented forward operating base security operations and egress procedures Show less

Honolulu, Hawaii

● Shift supervisor overseeing several security officers at high-rise residential/commercial complex ● Conducted physical security patrols, monitored surveillance systems and electronic access systems● Created incident reports and patrol logs