Matty Knowles Email & Phone Number

Morphett Vale, Sa, Au

Morphett Vale, Sa, Au

Adelaide, South Australia, Australia

Australia

- Identify and explore career options that suit participants aptitude and interest, improve job search, job application and interview skills.- Provide tailored career guidance and support to participants, which includes both individual and group peer support learning.- Ensure the delivery of high-quality Employability Skills Training (EST) programs with a focus on engagement, completion, and outcomes- Assist participants to understand the local job market, and the industries and… Show more - Identify and explore career options that suit participants aptitude and interest, improve job search, job application and interview skills.- Provide tailored career guidance and support to participants, which includes both individual and group peer support learning.- Ensure the delivery of high-quality Employability Skills Training (EST) programs with a focus on engagement, completion, and outcomes- Assist participants to understand the local job market, and the industries and opportunities that align with their skills, interests and career goals - Actively engage with employers and industry to build and maintain opportunities for work experience, internships, and employment opportunities Show less

Morphett Vale, South Australia, Australia

Transformative Coaching is an investment in yourself and the life that you want to create.If you’ve ever thought:- I’m not good enough (Limiting Belief)- Waited for life to happen (Behaviour)- Struggle with fear, anxiety, depression (Negative Emotions)It’s time to get in touch and learn about the packages on offer to help you..Unlock Your Potential.Certified Hypnotherapy Practitioner Certified NLP Practitioner- NLP = Neuro-Linguistic… Show more Transformative Coaching is an investment in yourself and the life that you want to create.If you’ve ever thought:- I’m not good enough (Limiting Belief)- Waited for life to happen (Behaviour)- Struggle with fear, anxiety, depression (Negative Emotions)It’s time to get in touch and learn about the packages on offer to help you..Unlock Your Potential.Certified Hypnotherapy Practitioner Certified NLP Practitioner- NLP = Neuro-Linguistic ProgrammingCertified TLT Practitioner- TLT = Time Line Therapy™Certified Job Coach Show less

Noarlunga, South Australia, Australia

• Deliver person centred support, coaching and guidance to our customers• Identify, implement and maintain person-centered strategies to attract and retain customers and employers.• Progress customers towards employment or education based outcomes • Build and Maintain Internal and External Relationships• Achieve KPI’s via registrations, placements, outcomes and retention• Work closely with customers with disability, injury or health conditions• Challenge the status… Show more • Deliver person centred support, coaching and guidance to our customers• Identify, implement and maintain person-centered strategies to attract and retain customers and employers.• Progress customers towards employment or education based outcomes • Build and Maintain Internal and External Relationships• Achieve KPI’s via registrations, placements, outcomes and retention• Work closely with customers with disability, injury or health conditions• Challenge the status quo Show less

Adelaide, Australia

Accountabilities: • Foundation Skills Course Facilitator• Inbound/ Outbound calls to employers and candidates• Reverse marketing candidates to various employers• New business development across a range of industries and maintaining long term employer relationships • Filling vacancies effectively and efficiently includes Organising interviews, work trials and resume drops to employers• Liaising with employers and offering government incentives, work trials and resume… Show more Accountabilities: • Foundation Skills Course Facilitator• Inbound/ Outbound calls to employers and candidates• Reverse marketing candidates to various employers• New business development across a range of industries and maintaining long term employer relationships • Filling vacancies effectively and efficiently includes Organising interviews, work trials and resume drops to employers• Liaising with employers and offering government incentives, work trials and resume drops• Achieving placement and outcome targetsKey Achievements: • Promoted to Back On Track Consultant October 2017 – Current• Placed 65 job seekers into employment in 1 week. Show less

North Ryde, New South Wales, Australia

Accountabilities:• Manage Territory sales performance within existing accounts (102 independent accounts)• Customer Relationship Management• Merchandiser Management (Team of 22 merchandisers) includes roster management and training• Recruitment of Merchandisers• Behaviour & Performance Management, including action plans on how to improve on identified areas.• Development of new business and retention of current business• Achieving and maintaining in-store display… Show more Accountabilities:• Manage Territory sales performance within existing accounts (102 independent accounts)• Customer Relationship Management• Merchandiser Management (Team of 22 merchandisers) includes roster management and training• Recruitment of Merchandisers• Behaviour & Performance Management, including action plans on how to improve on identified areas.• Development of new business and retention of current business• Achieving and maintaining in-store display standards • Seasonal and Range Sell InKey Achievements/Accomplishments:• Project Compass: Selected to implement and train NSW staff on new Customer CRM tool.• New Business: Opened 5 new accounts via direct contact with store.• Manager of Merchandiser who came runner up Merchandiser of the year• Highest Counter Card Category Store Increase (44% up on last years gross shipped figures) Show less

Nepean Valley

Retail Clothing BusinessAccountabilities:• Source Product, Brands, Opportunities and Build Contacts• Branding & Marketing of business• Retail Sales• Store Management • Visual Merchandising of ProductKey Achievements/Accomplishments:• Sold Business in September 2014 – Stayed on as consultant to assist with contacts and product till January 2015

Sydney Office, Alexandria Nsw

Accountabilities:• Develop & maintain effective customer relationships with existing portfolio & expressions of interests.• Manager of 7 Fashion Brands – St Goliath (Men’s and Kids), Deacon, Silent Theory, Lost Society, Urbanology, Treble & Base (Men’s & Kids) and Angry Minds.• Report on a weekly basis all activity from a store and state level to National Sales Manager• Season & Injection Range Sell In of New Season Apparel & Accessories• Drive the business forward with a… Show more Accountabilities:• Develop & maintain effective customer relationships with existing portfolio & expressions of interests.• Manager of 7 Fashion Brands – St Goliath (Men’s and Kids), Deacon, Silent Theory, Lost Society, Urbanology, Treble & Base (Men’s & Kids) and Angry Minds.• Report on a weekly basis all activity from a store and state level to National Sales Manager• Season & Injection Range Sell In of New Season Apparel & Accessories• Drive the business forward with a high standard of business development with established client base • Source new business opportunities/ accounts.• Track and manage existing accounts orders and indents• Visual Merchandising and maintaining set business VM Display standards.• Identify opportunities to achieve sales in under performing stores.Key Achievements/Accomplishments:• Opened 11 new business accounts: 5 of which had previously declined Stage II product, 6 newly created accounts that placed an immediate order & 3 reactivated businesses that had stopped carrying Stage II product. Show less

My Territory included Sales & Service calls throughout NSW & ACT including:Accountabilities:• Season and Injection Range Sell Ins of New Season Premium Footwear, Apparel and Accessories• Develop and source new business• Track & Manage Account Sales, Budgets and Marketing Programs for existing portfolio• Develop plans through product and sales forecasting• Achieve budget revenue, gross margin, unit sales and core sales drivers• Develop & maintain effective customer… Show more My Territory included Sales & Service calls throughout NSW & ACT including:Accountabilities:• Season and Injection Range Sell Ins of New Season Premium Footwear, Apparel and Accessories• Develop and source new business• Track & Manage Account Sales, Budgets and Marketing Programs for existing portfolio• Develop plans through product and sales forecasting• Achieve budget revenue, gross margin, unit sales and core sales drivers• Develop & maintain effective customer relationships with existing portfolio & expressions of interests.• Identify key market influencers and provide analysis of sports/ fashion trends• Identify new/ innovative ideas for footwear/ fashion market & report back to Marketing and Brand Manager• Promote new product launches & seek advertising opportunities in Sales & Marketing• Coordinate and assist ongoing customer training on product knowledge includes product presentations, 1:1 personal training, group training and internal updates.Key Achievements/Accomplishments:• Only full time Multi Region Sales Representative - territory includes NSW and ACT – 90 Doors• From 2009 - 2014 increased my overall territory by 22%.• Key Account Manager for Glue Store and Platypus 2010 – 2014• Introduced Exclusive Colour Models (ECM) into Platypus business growing it from 1 style to 7 styles. Growth & Brand Alignment boosted market share from 11 styles to 53 styles during tenure.• Evolved Glue Store footwear range results - Onitsuka Tiger becoming number 1 footwear brand.• Inserted into Glue Store - bags & accessories for 2011 & 2012 seasons (1st time since 2006).• Designed concepts for 2 Onitsuka Tiger caps. Both Caps are now sold exclusively through the Onitsuka Tiger Flagship store and the concept is now being looked at on a global scale. • Designed Concepts for Several apparel items, which were used in our national seasonal ranges. Show less

Accountabilities:• Season and Injection Range Sell Ins of New Season Footwear, Apparel and Accessories • Develop and source new business• Develop plans through product and sales forecasting• Achieve budget revenue, gross margin, unit sales and core sales drivers• Develop & maintain effective customer relationships with existing portfolio & expressions of interests.• Keep up to date with market and competitor intelligence • Identify key market influencers and provide… Show more Accountabilities:• Season and Injection Range Sell Ins of New Season Footwear, Apparel and Accessories • Develop and source new business• Develop plans through product and sales forecasting• Achieve budget revenue, gross margin, unit sales and core sales drivers• Develop & maintain effective customer relationships with existing portfolio & expressions of interests.• Keep up to date with market and competitor intelligence • Identify key market influencers and provide analysis of sports/ fashion trends • Promote new product launches & seek advertising opportunities in Sales & Marketing• Update new product launches and advertising opportunities to Sales and Marketing departments• Coordinate and assist ongoing customer training on product knowledge includes product presentations, 1:1 personal training, group training and internal training updatesKey Achievements/Accomplishments:• Internal Promotion to Lifestyle Brand Onitsuka Tiger• Increased my Athletic Territory Results by 41% in 1st 12 months of being in the role.- Footwear 24%, Apparel 9%, Accessories Show less

Macquarie Park

2004 -2008 Team Leader2003- 2004 Customer Service Representative - Telecommunications Accountabilities:• Contact via inbound calls to manage customers account and complete the call with a First Call Resolution • Behaviour & Performance Management of team members, including action plans on how to improve on identified areas.• Ensure exceptional quality and Customer Service standards are achieved and maintained • Work co-operatively with Manager and other Team… Show more 2004 -2008 Team Leader2003- 2004 Customer Service Representative - Telecommunications Accountabilities:• Contact via inbound calls to manage customers account and complete the call with a First Call Resolution • Behaviour & Performance Management of team members, including action plans on how to improve on identified areas.• Ensure exceptional quality and Customer Service standards are achieved and maintained • Work co-operatively with Manager and other Team Leaders to achieve centre and company objectives• Train and coach team on all products, technical customer queries and up selling of plans and products.• Develop networking skills that enable relationships so as to influence many different areas within Optus • Quality Call Monitoring.• Productivity and wage control of team.• Team Leader – Team consisted of 22 members (coverage of up to 3 teams)Key Achievements/Accomplishments:• 2004/ 2005 Leaders of Tomorrow Program- 12-month career development program designed to groom and develop the next generation of leaders, included courses in Team Effectiveness, Personal Work Priorities, Workplace Safety and Effective Workplace Relationships and incorporated a Mentor Program.Optus Awards Received: 2003 - 2008 25 Excellent Service Delivery Awards2003 - 2008 18 Teamwork Awards2005 - 2007 3 Creating the Culture Awards2004 - 2007 5 Quarterly Leadership AwardsSept 2003 Quarterly Most Improved Award Show less

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