Matthew Young Email & Phone Number

Draper, Utah, US

Palo Alto, CA, US

• Product leader for a SaaS/AIOps product offering, using machine learning algorithms, large language models, and supervised learning to deliver next-gen anomaly detection, and root cause analysis.
• Drove a 30% increase in product usage/consumption by delivering multiple new product features which identified high-value usage patterns for customers and recommended best practices for improved outcomes.
• Surpassed revenue targets by over 25% YoY.
• Increased new customer count by 30% by working closely with customer teams, and prioritizing features based on customer feedback and product telemetry.
• Reduced user churn from +20% to 7% by cross-functional collaboration with Customer Success and Value Engineering on demonstrating product value.
• Developed a diverse inclusive world-class product team, recognized by 50%+ promotion rates.

Minneapolis, Minnesota, US

• Developed a successful SecOps and compliance portfolio strategy, increasing revenue, and expanding customer adoption year-over-year.
• Released multiple new product lines that increased overall revenue, while helping to establish Puppet in new markets (Security and Application Delivery).
• Redesigned Puppet Forge, a prominent automation content and collaboration platform by gathering user feedback, identifying key pain points, and planning an accessible user-friendly experience.
• Collaborated with sales and customer success teams to leverage customer data to dramatically improve land and expand opportunities, which increased conversion rates, and increased in net revenue.

Minneapolis, Minnesota, US

• Defined and executed a winning application delivery product strategy that doubled product revenue and awarded "Leader Status" in the Forrester CDRA Wave.
• Mentored and led a team of 6 product managers, resulting in improved productivity and team member career advancement.
• Developed pricing and packaging strategies for SaaS and Enterprise/On Prem products, resulting in increased sales and customer satisfaction.
• Developed and executed a comprehensive GTM strategy, resulting in a 25% increase in revenue.
• Collaborated with open source communities to identify, prioritize, and implement new features, resulting in a 30% increase in product adoption.

Houston, Texas, US

• Designed and delivered HPE's open-source multi-cloud product strategy, overseeing a global team of software engineers and product managers.
• Led the end-to-end product lifecycle, including business case development, customer segmentation, roadmap prioritization, and user experience enhancements.
• For the Observability and DevOps Tools team, developed a set of key performance indicators to measure customer happiness, product adoption, and feature usage, to drive incremental value.

Houston, Texas, US

• Launched a successful public cloud multi-tenant monitoring service, overseeing the entire product lifecycle from beta to general availability.
• Delivered year-over-year revenue growth through an effective pricing strategy, strong partnerships, and lovable new features.
• Deep open source community experience, former participation in several Linx Foundation projects. - Distributed systems monitoring - Distributed log management - Identity and Access management

Seattle, WA, US

• Led product management initiatives for an API data services platform, resulting in the development of a global aerospace app ecosystem as the mobile backend.
• Developed and executed strategic plans to drive the creation of software for a new product line, resulting in the successful delivery of a suite of monetized mobile apps.
• Optimized user experience of Boeing's commercial aviation customer and supplier e-commerce portal (www.myboeingfleet.com), resulting in increased revenues and customer satisfaction.
• Achieved measurable ROI by applying a combination of User Story Mapping, Value Stream Mapping, and Multi-Criteria decision-making techniques to guide product development process.