Matty Schatz Email & Phone Number

• Prospect new business, pursue leads, and foster customer relationships:
• Actively listen to customers and provide product solutions fitting to their unique needs
• Complete over 50 cold and warm calls per day focusing on Germany, Austria and Switzerland (DACH) and United States (US) markets
• Convince prospective clients to attend monthly group webinars and/or private live demos
• Host live webinars once per month and 5-10 live demos monthly followed by Question and Answer sessions in both German and English
• Prepare and communicate pricing, close sales, and follow up to ensure customer satisfactionSpearhead, redesign, and execute marketing campaigns to promote event attendance and sales:

• Establish new customer relationships and promote customer retention:
• Identify and establish contact with potential customers
• Evaluate inquiries to prepare service offers and contracts
• Partner with external companies i.e. Alipay and Twint to provide seamless payment options for tourists in Germany
• Support existing customers through product demonstrations and troubleshooting at large-scale events and markets i.e. Munich's Viktualienmarkt and OktoberfestAssist in the conception, organization, and realization of.
• Manage on-site logistics including assembly, product monitoring, staff coordination and training, and troubleshooting

• Optimized internal legitimization process for potential new customers by creating a checklist to increase efficiency of admissions
• Evaluated customer applications based on the implemented legitimization process
• Analyzed customer E-Commerce stores ensuring appropriate Money Laundering Law & Regulations were not violated
• Created customized quotes and offers for domestic and international customers based on the analyzation of their transaction quantity and business volume
• Managed an average of 15+ customer calls per day, explaining risks and benefits of our primary payment methods giropay (German Direct Bank Transfer Method) and credit card
• Activated an average of 35+ customer accounts per month based on their contract conditions (fees) and payment methods

Washington, District Of Columbia

Gap Year

• Gained knowledge and experience in 5 different categories: Logistics manager, Enterprise resource planning, Process layout planning, Warehouse and dispatch and Financial accounting
• tracked product inventory and ordered needed materials for manufacturing to decrease arrears
• informed customer of expected product arrival date and managed delivery schedule to increase customer satisfaction
• scheduled process layout for manufacturing to maximize the process efficiency based on similar workflows
• collected specific goods for the manufacture of baling presses and document shredders to keep up with the schedule, prepared the finished products for the delivery
• documented and checked invoices of their accuracy and booked them due to the double-entry bookkeeping, contacted debtors due to their overdue notices

Bachelor Of Arts - Ba, Business Administration

Industrial Management Assistant

Economics Highschool Diploma