Matty Webber Email & Phone Number

Deeside Industrial Park, Wales, United Kingdom

Wrexham

Wrexham, Wrexham, United Kingdom

Responsible for a team of 8 Specialists; daily roles include: assigning work and monitoring volumes, leading team meetings in a variety of formats, dealing with escalated queries, interacting with colleagues in the U.S. to resolve issues, creating and implementing training programs, compiling and distributing statistics and metrics, creating and implementing development plans for all Specialists, working on a variety of ongoing ad-hoc projects including the implementation of a new database, and the onboarding of a brand new evening shift to the Underwriting departmentMember of Global Operations “Rising Star” Program, a 12-month program that involves gaining exposure to all areas of DTCC; awarded on the back of outstanding contributions to the company in the previous year

United Kingdom

Wrexham Site Lead Specialist. In August 2015, I was the first Specialist to take on the Eligibility role within DTCC outside of the US. Trained six other Specialists on the process from October ’15-March ’16. Author of call scripts, training programs and material. Member of the PEACE Employee Engagement team, focusing on Professional Development.Primary responsibilities included: working alongside Underwriters, Paying Agents, Bond Counsel and Municipalities in the process of making offerings eligible for the US market; covering all areas of the coaching of other Specialists in the process; lead contributor to focus groups on client interaction

Chester, United Kingdom

Acceptances Expert. Achieved a rating of ‘Outstanding’ in last 2013 Performance Review. Anti-Money Laundering (AML) Representative for the PPI DepartmentPrimary responsibilities have included: authorisation of payments up to £15,000; creating and maintaining the AML procedures for the department; manager of ‘Rework’ advisers; deputy for my Team Leader (TL) and assisting with a wide range of queries and duties; coaching, marking of QA; attending business-wide AML meetings

Chester, United Kingdom

Temporary secondment to assist the AML & Sanctions team within the Bank’s Savings & Investment departmentIdentification & Address verification of customers; monitoring authority of large Travel Money transactions; monitoring unusual spending patterns on M&S Bank products; being alert to suspicious activity and raising concerns through the appropriate channels; developing new procedures to reduce business risk