With over 9 years of experience providing high-quality customer service and technical support, I am a Customer Support Specialist at Qualio, a cloud-based quality management platform for life sciences. I ensure that customers receive value from the Qualio product by addressing their product and technical questions promptly and effectively, applying in-depth troubleshooting and debugging skills, and identifying opportunities to improve customer outcomes and experiences.I am also an MBA candidate at California State University, Long Beach, with a bachelor's degree in Sports, Entertainment, and Hospitality Management from California State University, Dominguez Hills. I have a solid educational foundation and a passion for the sports industry, where I aspire to work as an agent and represent athletes. I have demonstrated exceptional communication, negotiation, and marketing skills, a creative mindset, and a persuasive style. I have also produced and broadcasted my own podcast, "Fogi's Weekly Corner," showcasing my passion for tennis and hockey. I am ambitious, energetic, and open to trying any opportunities in the sports industry. I would love to connect with you!
Listed skills include Logo Design, Web Design, Art, Typography, and 50 others.