Matvey Savin Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

St. John's, NL, CA

Monitoring system performance while troubleshooting issues to ensure high availability and optimal performance Collaborating with internal development teams to support and maintain backend infrastructure Monitoring systems performance including alerts and triaging them Performing configuration updates and maintenance activities to patch, secure, and.

Waterloo, ON, CA

Provide high-quality technical support, effectively analyze issues, and provide issue resolution and customer notification.Work cross-functionally within the organization, in a team environment, to deliver quality, satisfaction, and resolutions to the customers/internal teamsSubmit and provide new content to the knowledge base.Work on-time resolution and.

Hoboken, New Jersey, US

Vancouver, BC, CA

Deploy, manage, and operate scalable, highly available, and fault-tolerant systems on AWSImplement and control the flow of data to and from AWSSelect the appropriate AWS service based on compute, data, or security requirementsIdentify appropriate use of AWS operational best practicesEstimate AWS usage costs and identify operational cost control.

Toronto, Ontario, CA

Provided professional support for all IT related technical issues included hardware, desktop software, business applications, printers, smart phones, MS Office, Lync, VPN, network access. Managing Active Directory, Exchange, GPO, Office365, Labtech, Sherweb, Autotask, Webroot, Windows 7,8,10, Acronis backup (local and cloud), ConnectWise, CloudSync.

Markham, Ontario, CA

Provided professional support for all IT related technical issues included hardware, desktop software, business applications, printers, smart phones, MS Office, Lync, VPN, network access. Managing Active Directory, Exchange, GPO, Office365, Autotask, Labtech, Sherweb, Autotask, Webroot, Windows 7,8,10Administration of physical and virtual servers included.

Menlo Park, CA, US

manual application testing (Windows and Unix), checking logs, creating bug reports, reporting to manager

• Provided professional support for all IT related technical issues included hardware, desktop software, business applications, printers, smart phones, etc.
• Setting up and configured desktops, laptops, and peripherals for local and remote locations
• Performed routine upgrades and preventative maintenance for various hardware devices.
• Administration of physical and virtual servers included preventative maintenance, patch management and system upgrades.
• Repaired personal computers, troubleshooting network problems
• Configured, installed, maintained and troubleshot computer hardware and software, and networking equipment such as routers, switches, Ethernet cabling.

• Provided support to both local and remote clients. This includes new system and software installs, troubleshot and repairs, user training on network and related IT resources.
• Installed and configured software and hardware
• Supported internal applications.
• Identified, investigated and resolved system malfunctions: isolated causes of errors in cabling, telephone lines, lab computers, file servers, printers, etc.
• Assisted in network support. This included cabling, network and system security, account creation, software installs and troubleshot.