Successfully manage the HEDIS lifecycle for nine clients with up to 1.5 million+ member health plans utilizing NCQA certified software. Customize improvement processes for multi-million member health organizations. Develop client specific project plans, monitor timeline/milestones, and provide strategic support as the primary contact for clients. Deliver software training and expertise to new and experienced clients. Interpret and adhere to NCQA federal guidelines regarding HEDIS and STARs technical specificationsPlans, organizes, directs, and controls project activities required for effective coordination of electronic security installation projects. Assists in supervising installation and contract labor and material installation. Assists in estimates and prices job changes. Works with contracts, reports, schedules, and other tools to define project parameters and to assure project profitability.Managed a cleared industrial security team at a private weapons contractor. As a dedicated account manager I write and direct training programs for officers, manage communications between security and other department leadership, act as incident commander, and manage visitor operations.Solutions Consultant with a strong emphasis in sales, account management and generating new business. My chief priorities in this role were soliciting new business, managing customer accounts and staying ahead of corporate promotions and trends to best consult on technology needs.Video Editor providing service in patient education, surgery, grant presentations and a variety of corporate productions at the Mayo Clinic. I practiced my craft with Final Cut Pro 7, Adobe Photoshop and After Effects. I also had the opportunity to work with many different file conversion programs, video boards and assist in many aspects of on location audio/visual recording.Specialties: Customer Service, Account Management, Marketing, Sales, Media and Communication, Security, Brand Representation.
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Director Of Client OperationsCotiviti Aug 2019 - PresentSouth Jordan, Ut, Us -
Manager Client Solution SpecVerscend Jun 2018 - PresentWaltham, Ma, Us -
Project ManagerVerscend May 2016 - Jun 2018Waltham, Ma, Us• Establish, foster, and maintain strong relationships with day-to-day contacts at client firms. Work to extend relationships senior management and executive-level contacts. • Follow client tactical plans to execute programs and services using project management best practices. Manage client priorities, expectations, and ensure action and responsiveness for the client.• Grow SME and support clients while leveraging other Verscend staff, such as Help Desk and Business Analysts to respond to the customer. Orchestrate customer experiences to register on key decision-makers’ “radar screen”, and being the “Voice-of- the-customer” within Verscend.• Assist in leading retrospective, planning, and strategic sessions, as needed. This may include presentation to clients that articulate savings, differentiated value and ROI.• Understand and stay up-to-date on client’s industry, business situation, business strategy, and financial goals. Combine in-depth knowledge of Verscend products and solutions to solve client business issues. • Generate opportunities in accordance with adopted sales process and transition new business opportunities with existing clients to Sales. Responsibility for ensuring contract renewals, contract negotiations, and terminations are completed in a timely manner for book of small group accounts. • Drive “referencability” in customer base - ensuring that each customer is willing/able to support sales processes through on-site or remote references. • Serve as mentor or coach for client management best practices. • Mentors staff to maximize performance and potential. Assist in maintaining and monitoring team member job satisfaction and morale.
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Project ManagerVti Security Nov 2014 - May 2016Burnsville, Mn, UsPlans, organizes, directs, and controls project activities required for effective coordination of electronic security installation projects. Assists in supervising installation and contract labor. Assists in estimates and prices job changes. Works with contracts, reports, schedules, and other tools to define project parameters and to assure project profitability. Is responsible for the quality of installations.Assists in planning and scheduling engineering, installation, and subcontracting activities on projects or service installed jobs.Maintains current job plans, specifications, and schedules.Prepares, implements, and manages project installation plan and procedures.Works with engineering department on design and drafting phases of jobs.Coordinates the procurement of materials, supplies and services and controls timely delivery to job site.Determines necessary changes in design, contract price, installation plan or other activity and implements same.Maintains construction schedule and coordinates task scheduling with other trades.Monitors the performance and quality of the field labor.Selects, contracts, and monitors the performance and quality of contract labor.Keeps self, superiors and subordinates informed of project progress.Maintains all records of job status, changes, material flow and other.May estimate or assist in estimating projects which the company is bidding.Implements quality assurance program to continuously improve customer satisfactionPresent a professional image of Company when speaking to customers (all levels)Develops a relationship with the decision maker of our customerRoutinely walks job site to ensure quality installation of Company productsResponsible for customer satisfaction on projects -
Project CoordinatorVti Security Feb 2014 - Nov 2014Burnsville, Mn, UsPlans, organizes, directs, and controls project activities required for effective coordination of electronic security installation projects. Assists in supervising installation and contract labor. Assists in estimates and prices job changes. Works with contracts, reports, schedules, and other tools to define project parameters and to assure project profitability. Is responsible for the quality of installations.Assists in planning and scheduling engineering, installation, and subcontracting activities on projects or service installed jobs.Maintains current job plans, specifications, and schedules.Prepares, implements, and manages project installation plan and procedures.Works with engineering department on design and drafting phases of jobs.Coordinates the procurement of materials, supplies and services and controls timely delivery to job site.Determines necessary changes in design, contract price, installation plan or other activity and implements same.Maintains construction schedule and coordinates task scheduling with other trades.Monitors the performance and quality of the field labor.Selects, contracts, and monitors the performance and quality of contract labor.Keeps self, superiors and subordinates informed of project progress.Maintains all records of job status, changes, material flow and other.May estimate or assist in estimating projects which the company is bidding.Implements quality assurance program to continuously improve customer satisfactionPresent a professional image of Company when speaking to customers (all levels)Develops a relationship with the decision maker of our customerRoutinely walks job site to ensure quality installation of Company productsResponsible for customer satisfaction on projects
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Account ManagerAlliedbarton Security Services May 2013 - Feb 2014UsI manage a cleared industrial security team at a private weapons contractor. As account manager I write and direct training programs for officers, work directly with our client to establish compliant industrial security practices, manage communications between security and other department leadership, act as incident commander, generate schedules, operate visitor control software, enforce disciplinary actions, and support all functions of security at our site. -
Site Security SupervisorAlliedbarton Security Services Apr 2012 - Apr 2013UsI manage a cleared industrial security team at a private weapons contractor. As site supervisor I write and direct training programs for officers, manage communications between security and other department leadership, act as incident commander, generate schedules, operate visitor control software, enforce disciplinary actions, and support all functions of security at our site.
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Vice PresidentInternational Guard Union Of America Local 51 Apr 2010 - Apr 2012Represent members of the IGUA Local 51 in collective bargaining and contract negotiations.
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SecurityBae Systems Nov 2008 - Apr 2012London, GbOur central roles are upholding clearance to provide physical and document security at the highest level in protection of classified areas and materials, controlled access, video surveillance and incident command in emergency scenarios. -
Solutions Consultant (Sales)Businessware Solutions Apr 2007 - Jan 2008Develop and utilize marketing material to generate new business. Meet with clients to assess technology use and needs. Manage earned accounts by keeping service contracts up to date and scheduling technician service visits. Demonstrate products at trade shows to promote the brand locally and regionally. Pursue leads through cold calls and visits.
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Audio/Video InternshipMayo Clinic Oct 2006 - Mar 2007Rochester, Minnesota, UsVideo Editor providing service in patient education, surgery, grant presentations and a variety of corporate productions at the Mayo Clinic. I practiced my craft with Final Cut Pro 7, Adobe Photoshop and After Effects. I also had the opportunity to work with many different file conversion programs, video boards and assist in many aspects of on location audio/visual recording.
Mat Wachlarowicz Education Details
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Saint John'S UniversityCommunication -
Alexandria Technical And Community CollegeLaw Enforcement
Frequently Asked Questions about Mat Wachlarowicz
What company does Mat Wachlarowicz work for?
Mat Wachlarowicz works for Cotiviti
What is Mat Wachlarowicz's role at the current company?
Mat Wachlarowicz's current role is Director Of Client Operations at Cotiviti.
What schools did Mat Wachlarowicz attend?
Mat Wachlarowicz attended Saint John's University, Alexandria Technical And Community College.
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