Pei Wen Chen Chang Email and Phone Number

Translated business contracts, business operation documents, and high-tech, medicine and biotechnology materials from English to simplified/traditional Chinese and Chinese to English.

Worked with senior management to implement HR policies and procedures; establish performance appraisal system; develop talent management and retention; maintain positive employee relations.Key Results:• Originated a human resource supply and demand forecasting model, which has been executed an SOP of annual human resource planning for evaluating business capacity, recruitment, talent management and budget since 2017. Led a cross-functional team to perform the HR and business analysis to prepare resources three years in advance and it has enhanced a 20% increase in work efficiency.• Initiated a talent development programme for senior employees and managers, which successfully involved more than 100 employees receiving one-to-one mentorship, various training courses and job-rotating.• Established a comprehensive performance appraisal method for managers and set up a performance appraisal system to track unqualified performance managers, which motivated a 35% increase in project completion at the end of the 1st year.• Acted as an HR leader in a Joint Venture investment with a USA corporation to represent HR GM to negotiate details of HR management, reviewed contracts and supported JV in initiating its operation beforehand of the intended date.• Succeeded in leading a team to establish an HR indicators system by Tableau interface where managers can customise reports/statistics by acquiring materials in multiple HR systems that have 1000+ visits/monthly for the reference of operation planning.• Co-operated with the legal department to deal with 10+ employment dispute cases which finally reclaimed dismissal of the company, and also trained 100+ managers on employee relations and grievances workshops.• Partnered with outsourcing companies to provide 100+ outsourced workers and 30,000+ man-hours per month for maintenance lines which increased workforce flexibility.

Promoted to fulfil a broad range of HR functions, including compensation planning, job design, budget control and labour and employment law compliance.Key results:• Led the Salary Structure Adjustments project, held more than ten forums to present proposals to engineers and the management and finally negotiated a mutually satisfying recommendation, which was a 10% increase in professional pay, which the company approved. The incentive has encouraged more than 100 engineers to obtain multi-national civil aviation licenses, preparing a necessary workforce for the fleet after 2020.• Re-designed English proficiency qualifications for promotion, expatriate, training aboard and type rating. It has encouraged more than 100 engineers to attend English courses and exams to meet new requirements. The leverage of competence improvement has benefited the organisation's human resource development.• Acted as an inspector to review professional pay reports and annual budget allocations for compensation and human resource management.• Co-operated with a consulting firm, reviewed work procedures with 20 departments that involved processing personal data and made clear maps and self-inspections to avoid data breaches following the standard of GDPR.

Led a team to recruit approximately 100+ engineers per year and managed their onboarding training, employment contracts and compensation package. Co-operated with universities to train and select graduates to supply the company's constant and qualified human resources.key results:• Established the SOP of recruitment and selection and standardised work procedures, which has improved work efficiency. Led a team with 20 staff to accomplish more than 60 selections, successfully enrolling 500 new maintenance engineers and general staff.• Executed final evaluation of interviewees and recommended compensation packages of candidates to the company with consideration of overall performance and fairness of salary structure. Accomplished signing employment contracts with new entries, managed dismissed trainees and liquidated damages and long-term bonuses.• Coordinated with training departments to evaluate the university-industry cooperation programme with 13 universities and signed LOI; within five years, successfully recruited 270 students who had performed outstanding and joined the company. The programme decreases by 30% of professional training, equal to 2 month working days, and saves equivalent salary budget for new entries. • Accomplished more than 40 campus selections and on-site recruitment.