Maude Farrell Email & Phone Number

Bentonville, Arkansas, Us

Irvine, Ca, Us

Spearheaded cross-functional initiatives as a company-wide SME in manufacturing defect managementFostered consensus across engineering, software, supply chain, and operations teams, leading to measurable product quality improvements and millions of dollars saved.Authored and maintained exceptional documentation of all SOPs, product updates, and training materials.

Irvine, Ca, Us

Established service level agreements and training protocols for Rivian Adventure Network Field Service teams.

Tempe, Arizona, Us

San Francisco, Ca, Us

Lead Program Manager for Sunrun's Northern CA Grid Services contract, serving over 5k Bay Area customers.

San Francisco, Ca, Us

San Francisco, Ca, Us

Lead Program Manager building a technical support portal to enhance the customer experience and streamline sales operations; managed the launch and conducted training for internal technical teams to meet service contract requirements.

San Francisco, Ca, Us

Introduced and championed scalable processes for objection handling and customer support leading to a 75% increase in customer satisfaction score within six months of joining the team.

Austin, Texas, Us

Collaborated with New York State Energy Research and Development Authority leaders to implement strategic reforms and effective storage tariffs in the state’s rebate program

San Mateo, Ca, Us

Analyze commercial solar development projects using quantitative and qualitative analysisUtilize financial models and metrics to determine internal and external value of solar energy for large public and private entities. Gained knowledge and familiarity with finance mechanisms and of structured financeCollaborate daily with members of Sales, Engineering, Structured Finance, Proposal Writers, Legal, Contract Reviewers, and Operations to accelerate the development of commercial solar projectsEmploy and hone strong time management skills by improving personal efficiency, with a focus on establishing streamlined, process-driven approaches to portfoliosCompleted quarter long, in-depth research project on capacity market auctions and the deregulated utility sector. Presented a summary of findings and information to team of Project Development Analysts to provide greater context for SolarCity's market competitiveness and opportunity for solar solutionsCompleted self-led Excel VBA and SQL database query tutorials

San Mateo, Ca, Us

Collaborated with colleagues to pursue opportunities with large REIT developers employing innovative financing mechanisms. Acquired familiarity with feed in tariffs, electricity rate structures, and complexities of third party financing arrangements.Performed market-based research to determine viability of solar solutions in SMB market. Research was presented to top level executive team and catalyzed the launch of SolarCity's SMB solar services sector. Qualified and prospected over 250 business accounts utilizing strengths in communication, a focused tenacity, and dedication to the development of clean, affordable energy.Lead CEA on three unique campaigns to bring clean energy to the food and beverage industry, private manufacturing companies in Connecticut, and logistics facilities.Lead CEA on project with a private manufacturing company generating over $3M in solar and battery storage revenue.Reviewed and qualified over 30 RFPs, employing well-honed analytical abilities and a strong intuitive sense of viable projects.Exceeded quota for March 2015 by 40%.Gained valuable communication and organizational skills while developing long term professional relationships with the Sales and Sales Operations teams.

Boston, Massachusetts, Us

Managed a crew of five individuals to provide consistent high quality hospitality services including lodging, food, events and resources to over 40 guests per night.Transported food and stuffs from trail head to hut by human power in a timely manner. Acted as first responder for wilderness search and rescue operations across an eight mile radiusMaintained and actively monitored hut's energy resources, including solar panels, solar water heaters, wind generator, and gas generator. Gained invaluable experience in time management, customer service, teamwork, personal responsibility, follow through, and finding pride in a job well done.

Claremont, California, Ca, Us

President of and student leader in one of the nation's largest student-led outdoor organizationsHelped establish the club's long term vision and goals for the future, while retaining a strong sense of tradition and pride in the founders' original intent: To make the outdoors accessible to all students through education, experience, procurement of proper gear, and cultivation of respect and love for wild places.Restructured gear closet to facilitate efficient inventory of gear; consulted new and veteran student leaders on viable trips across all of Southern California, up the coast, out into the Southwest desert, and high into the Sierras.Played games, hiked desert trails, skied up and down mountain descents, kayaked open waters, camped under starry night skies, read poetry.

Bachelor Of Arts (B.A.), Mathematics And Statistics

Python, Python

Backcountry Ski Course