Noviolent Communication (NVC) as a way of being!Since I discovered NVC in 2015 I didn't stop dealing with this topic. One training leading to the other, I am now myself giving trainings and sharing my enthusiasm for NVC, more than a method it is to me a way of being! Since November 2023 I am a certified trainer by CNVC. My training can be designed for volunteers, for students (within the frame of intercultural exchanges), for teams having conflict potentials and willing to get tools to address their issues, for housing project, for associations, for any curious people willing to improve the way one deal with oneself and with others.Project management skills:Analyze requests, visualize the needs and implications linked, redact the specifications including budget and time frame, write fund-raising requests (E+, DFJW/OFAJ, ...)Drive the realisation of projects, keeping different departments and hierarchical levels involved and motivated, train colleagues when necessary, respect financial limits and deadlinesRedact final statements including measured outputs and continuation opportunitiesCommunication skills:Daily work in 4 languages : French, English, German & Czech, enabling a key-role to coordinate international teams and share best-practicesComfortable with presentations and used to employ pedagogical methods during teaching, training or project reviewsAble to address to any audience (operational teams, sales forces, board of directors, potential sponsors, key-customers, youth with difficult backgrounds, private or public partners...)Manage public relation & advertisement around project towards sponsors and press related contactsSales & Marketing skills:Manage sales : listen and analyze customer requests, anticipate customer needs in order to identify sales development opportunities, communicate prices, deal with complaintsReport sales key-figures, analyze dashboards according to Service Level Agreements, advise about corrective steps to share with board of directors, sales managers & customer services teamsCentralize & organize benchmarking and business intelligence by developing IT-tools to ensure a deep knowledge of the sector and an adapt commercial strategyAdministrate sales : order reception, definition of the goods' technical properties, planification, delivery, invoicing, payment follow up (including letter of credits)