Maulik Metha Email & Phone Number

Quakers Hill, NSW, AU

Sydney, New South Wales, Australia

• Responsible for troubleshooting IT issues and working alongside continuous improvement teams to refine business processes.
• Remained agile and adaptive in strategy development, allowing for adjustments based on changing customer dynamics and market conditions.
• Fostered seamless collaboration within Personal Lines & External partners to elevate the standard of service.
• Built strong client relationships, increasing NPS by 23% through effective communication and service excellence.

Ultimo, New South Wales, Australia

• Performed data analysis using Excel, SQL, and Python to generate actionable insights, driving a 8% increase in website traffic and improving decision-making for cross-functional teams.
• Collaborated closely with marketing teams to develop strategies based on insights gathered from data analysis.
• Utilized Power BI for clear and compelling data visualizations, supporting marketing strategies that improved engagement by 12%.

St Leonards, New South Wales, Australia

• Conducted comprehensive market analysis to identify trends and opportunities for increased brand visibility and engagement on social media platforms.
• Developed and executed data-driven content strategies across social media platforms, resulting in a 25% increase in brand engagement.
• Collaborated with cross-functional teams to regularly assess content analytics and brand projection, implementing necessary adjustments to optimize social media performance and achieve business objectives.
• Provided valuable support to the General Manager by conducting daily customer service duties, analyzing customer feedback and inquiries to inform data-driven decision making.

• Utilized CRM software to perform lead qualification and tasked with subsequent communication with potential B2B and B2C clients.
• Worked alongside marketing team to assess the effectiveness of inbound and outbound sales strategies and traffic creation.
• Actively involved in streamlining the on-boarding process for future interns.

North Sydney, New South Wales, Australia

• Provide one-on-one tutoring sessions to students at Alchemy Tuition, catering to their specific academic needs and goals.
• Develop personalized learning plans for each student, identifying their strengths and areas for improvement.
• Deliver engaging and interactive lessons, utilizing a variety of instructional strategies and resources.

Sydney, New South Wales, Australia

• Responsible for creating highly engaging and creative marketing campaign to increase clientele, awareness and business revenue.
• Responsible for the upkeep of business accounts and ensuring customers are satisfied with the services offered to them.
• Role of hiring and maintaining appropriate staff for the business.

Australia

• Provided a personalized education program via addressing student strengths and weaknesses in order to meet academic targets.
• Utilized worksheets, past examinations and other resources to motivate and familiarize students with content.
• Responsible for engaging and motivating students to facilitate an enhanced studying environment.

Australia

• Role of assisting general financial operations within the firm.
• Responsible for the handling and recording of digital and physical financial information
• Tasked with the communication with clientele and respective banking institutions.

Bachelor Of Economics And Commerce, Information Systems

Atar: 94.1

Activities and Societies: - School Prefect - Mathematics tutoring for juniors - Mocktrial tournament participant- Faculty award recipient.